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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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I have been ordering from Clearly for years now. Contacts and glasses. Their customer service is outstanding. I even gave them the wrong prescription once so entirety my fault and they took them back and gave me a full refund. No questions asked. As far as the quality, it is also top notch. I like to support my local optometry once in a while although it's way more expensive, and there is no difference in the glasses or the contacts from them as opposed to Clearly. I will be ordering from Clearly for years to come. If you are hesitant don't be. You will not regret it, I promise you.
Have historically received a few contact lenses with rough edges or proud etchings, causing eye irritation. Hoping this batch fares better.
Appreciate the quick order delivery, as always.
100% guarantee. Excellent products and great customer service!
Even with a manufacturer delay (that was fully communicated to me, which I appreciate), my order was fast to arrive once shipped, efficient, easy to order, much better price than even my optometrist could offer.
Package arrived quickly, contents are as ordered, except for the little give of gummie bears ( I shared with the grand kids) Thank you.
Tried out a new set of daily contact lenses. These are fantastic and Clearly delivered them in a professional and timely way.
Only wish there were more deals! Lol, for students especially.
The first order was wrong and when I phoned the customer service person they made it right and helped me return the glasses. The second order of glasses are working well
I got my contacts but the package was damaged and lost 2 pairs of the six due to packaging being damaged but had no choice but to accept them due to not having anymore for driving.
We're terribly sorry to hear this Brett! We'd like to help make this right for you, so we'll be reaching out to you directly. We thank you for your patience and understanding with this. - Team Clearly
Contacts arrived quickly and were very well priced.
Fast delivery. Perfect items. I have been ordering from Clearly for years and love the products and service!
Thank you for your review and your continued support for our company throughout the years Heather. We truly appreciate it! We're always looking for new ways to expand and improve on what's working and it's always helpful to hear what people want to see more of, so if there's anything we can do to reach that perfect 5-star mark, please feel free to reach out to us! - Team Clearly
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Thank you for your review! We appreciate you sharing your experience, and feedback! All of our contact lenses are received directly from the manufacturer, where they are mass-produced, so while true defects can happen, they are very rare. If you're having issues with this most recent order, please feel free to reach out to our Customer Service team directly at https://www.clearly.ca/help and we'd be happy to help further with this. Thank you for your time on this! -Team Clearly