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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
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Received my contacts
June 28, 2021

Clearly ordering is very simple and my order always arrives in a very timely manner. Thank you

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Happy
June 28, 2021

All good. I can see. I have contacts and can wear them. Fair price.

Date of experience: June 28, 2021
Canada
1 review
0 helpful votes
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Never disappointed
June 28, 2021

I have only ordered contacts but always prompt delivery

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Good
June 28, 2021

Good quality and fast delivery service fair prices as well

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Sunglasses
June 28, 2021

Excellent communication and product. Delivery of product was prompt and efficient. Would definitely make further purchases.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Contact lenses
June 27, 2021

Fast delivery and well packaged and no other concerns

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Speedy processing time.
June 27, 2021

Order was processed quickly and glasses were great.

Date of experience: June 27, 2021
Jane S. — Clearly Rep
over a year old

Hi Jan, thank you for your review! We really appreciate you sharing your experience, and feedback! If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly.

Canada
1 review
0 helpful votes
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The best service on the net
June 27, 2021

I've used all of the major contact lens sellers and Clearly are the best. Quick delivery and 100% always the right order.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Very easy to make your order and receive it, recommend it to everyone!

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Consistent and reliable.
June 27, 2021

Clearly is easy and delivers every time, both literally and figuratively. Thank you.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Not Quite What I Wanted
July 27, 2021

Ordering the product was easy and delivery was fast. However, I was expecting more of a realistic looking contact and more gray than blue in colour.

Date of experience: June 27, 2021
Jane S. — Clearly Rep
over a year old

HI Jessica, thank you for your review. We really appreciate you sharing your experience, and feedback. While opened boxes of contact lenses are considered final sale and ineligible for refund, we'd like to see if we can help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Fast delivery
June 27, 2021

Good, it arrived within a day or two of ordering. Would continue using clearly.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Awesome love them I will be buying more, delivery was quick and price point was good

Date of experience: June 27, 2021
Jane S. — Clearly Rep
over a year old

Hi Ernest, thank you for your review! We really appreciate you sharing your experience, and feedback! If there's anything else we can help with, please feel free to reach out. We're happy to help, and we hope to 'see' you again soon! -Team Clearly.

Canada
1 review
0 helpful votes
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Contact Lense Order
June 27, 2021

Great as usual, easy and fast. Best of all great price point.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Excellent!
June 27, 2021

Prices, shipping and quality are fantastic. I've been ordering for years :)

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Contacts
June 27, 2021

I'm very pleased with my order, I need a copy of my invoice from my last order of May 06,2021 for my insurance.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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Love my contacts and they were easy to order, will order again. I accidentally ordered two pairs of contacts with the wrong prescription but the company reached out to me and helped return the ones I hadn't opened even after the time allowed to return them, it was very much appreciated. I suggest confirmation emails include the prescriptions ordered for each product and with the delivery a return label and receipt. Thank you Jane at Clearly.

Date of experience: June 27, 2021
Jane S. — Clearly Rep
over a year old

Hi Marcia, thank you for your review. We're sorry to hear about this experience! The receipt should be emailed to you once the order is shipped, and return labels can be emailed or mailed to you after contacting the Customer Service team at www.clearly.ca/help - We'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Fast delivery!
June 27, 2021

My order came quicker than expected! I got my order like 4 days after placing it, which was wonderful since i believe on the last day i got an email saying my order got shipped, and then a couple hours later, the package came.

Date of experience: June 27, 2021
Canada
1 review
0 helpful votes
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All good!
June 27, 2021

Good & quick service as usual! Always happy with Clearly!

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Great
June 27, 2021

Quick, fast, affordable service with no problems. I will order from them again

Date of experience: June 26, 2021