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Clearly

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Clearly Reviews Summary

Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.

service
234
value
235
shipping
239
returns
101
quality
232

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Canada
1 review
0 helpful votes
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Always great service
June 26, 2021

Clearly always exceeds my expectations by providing amazing end-to-end service and experience.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Great contacts! The product came 2 days after I ordered it and I was extremely happy with the contacts themselves.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Perfect and efficient!
June 26, 2021

The ordering process online is very easy to go through, with multiple options to help you choose from. The order arrived within a week, two weeks earlier than expected and the glasses are amazing quality.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Satisfied customer
June 26, 2021

Easy process to order my contacts and they arrived promptly.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Super fast delivery
June 26, 2021

Clearly exceeded my expectations. I was informed about the order status at every stage. My lenses arrived super fast! When I opened my package, I found a nice gift (a little pack of Haribo). It was my first and definitely not last order with Clearly :)

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Amazing timely delivery
June 26, 2021

I am amazed at how fast the product arrived. I have ordered multiple times from Clearly, and oftentimes my items arrive by next day and in pristine condition. Thank you, Clearly!

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Very good
June 26, 2021

No complaints, quick delivery, quality lenses. Now I can wear my safety glasses at work comfortably.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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I can see clearly now.
June 26, 2021

Very fast service. Great quality lenses. Happy customer. Will purchase again.

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Half Order Unusable
June 26, 2021

The contact lenses arrived on time & in excellent condition. Unfortunately, half the order is unusable due to an unforeseen prescription change which I only discovered after the return period had expired.

Date of experience: June 26, 2021
Jane S. — Clearly Rep
over a year old

Hi Trevor, thank you for your review! We really appreciate you sharing your experience, and feedback. We're sorry to hear about this unfortunate incident, and we'll reach out to you directly to see if we can help further with this. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Contact lenses
June 26, 2021

Very happy! Will definitely be ordering my contact lenses through your company again

Date of experience: June 26, 2021
Canada
1 review
0 helpful votes
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Always reliable!
June 25, 2021

I like ordering through clearly because its always prompt, returns are breezy and it's simple to restock my contacts as the info is all saved:-)

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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More like a 5
June 25, 2021

Fast delivery
Easy to order
Product exactly as expected
Slight agitation after worn all day (could be me)

Date of experience: June 25, 2021
Jane S. — Clearly Rep
over a year old

Hi Charlene, thank you for your review. We really appreciate you sharing your experience, and feedback! It sounds like these contact lenses may be defective (which would be covered under our manufacturers warranty policy), or they're not prescribed for you by your eye care professional. Either way, we'd like to help further with this, and we'll reach out to you directly. Keep an eye on your email inbox. -Team Clearly

Canada
1 review
0 helpful votes
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Awesome experience!
June 25, 2021

Great experience with clearly. The delivery came faster than expected. Thank you

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Bi-weekly contacts
June 25, 2021

Arrived in a timely manner, great quality, great price. Would definitely order again.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Got them way quicker than expected and loved the colours!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Fast delivery
June 25, 2021

Easy and fast delivery and great products. I ordered and within 2 days got my contacts!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Highly Recommended
June 25, 2021

I have been ordering contacts from Clearly foe several years. Always fast delivery and great prices. Thanks for the great service.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Great service, fast shipping
June 25, 2021

Ordered twice with Clearly now, each time I received my order within 2 business days. Will continue to order through them!

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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Clearly positive
June 25, 2021

Prompt and excellent customer service. I would definitely recommend your company.

Date of experience: June 25, 2021
Canada
1 review
0 helpful votes
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No complaints
June 25, 2021

I needed contacts because my mask kept fogging up my glasses but I have an astigmatism so theyre really expensive. Got a great deal being a first time customer.

Date of experience: June 25, 2021