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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Utah
2 reviews
0 helpful votes
Follow Deanna G.
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This is a great product! It stays on, looks amazing. I haven't noticed my lips getting plumper, but I've only had it for a few days.

Date of experience: January 23, 2019
Australia
1 review
0 helpful votes
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I enjoy listening and watching the videos. I recently sent in a before photo but have only been using City Lips for 1 week. It is a very good product.

Date of experience: January 23, 2019
Georgia
1 review
0 helpful votes
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City Lips
January 24, 2019

Works good until it wears off then you have to reapply. Usually reapply twice a day. I also apply at night before going to bed hoping for some longer lasting results. I will continue to use this product for some time to be able to make a better assessment after long term use.

Date of experience: January 23, 2019
Washington
2 reviews
0 helpful votes
Follow Moira H.
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I was and am skeptical about anything I see advertised online. This product is amazing, works, and I will be buying more. I have new lips

Date of experience: January 23, 2019
California
1 review
0 helpful votes
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Love the results but...
January 24, 2019

I love the product. It instantly plumps my lips without that burning feeling. My only complaint is that it's very very sticky. It reminds me of Mac Lipglass. My hair gets stuck and I find myself wiping it off pretty quickly.

Date of experience: January 23, 2019
Louisiana
1 review
0 helpful votes
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65 and kissable
January 24, 2019

I feel this product makes my lips look and feel younger. I am 65 years old and thanks to Lip City the wrinkles around my lips are less visible. My lipstick looks smother than before I started using Lip City.

Date of experience: January 23, 2019
Georgia
1 review
0 helpful votes
Follow Heidrun V.
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I love it as a moisturizer. I don't think it plums up my lips and when I applied a little on my smiling wrinkles it burned so I only use it on my lips.

Date of experience: January 23, 2019
Alabama
1 review
0 helpful votes
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I'm 55 this is my first time using city lips. I am 55yrs old my lips have started to thin. This really works. It is not long lived, but it does work. I will be purchasing again

Date of experience: January 23, 2019
Germany
1 review
0 helpful votes
Follow DENA D.
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City Beauty's lip gloss feels wonderful on the lips. My significant other has noticed a difference in my lips (since they were so thin to begin with). I plan to continue to use City Lips because it works with what it's already plumped (built) up. I plan to see more of a difference the more I use it. Thanks for making such a good product!

Date of experience: January 23, 2019
West Virginia
1 review
0 helpful votes
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I had deep lines around my lips due to smoking. Within two days I had no lines around my mouth. I will absolutely use this from now on.

Date of experience: January 23, 2019
Illinois
1 review
0 helpful votes
Follow Cody M.
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It says you will see the best results in 30 days but I started seeing results in just a couple days and 2 weeks later it looks like I've had lip injections. I also love the way it feels on my lips. There is no pain involved. It feels like City Lips is locking in the moisture. And it lasts longer than any chapstick or lips gloss I've ever tried.

Date of experience: January 23, 2019
Texas
1 review
0 helpful votes
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Only after one purchase I realized i should have ordered several tubes. For the past five years my looks have looked flat Today I got ready for an appointment and left our home with my husband. He made me feel so great especially because he had no idea I was using something new. He said I wish there was a product that made men's lips look as soft and as inviting as your do. Then asked for suggestions It has been 33 years since we met and he still makes my heart flutter so the compliment spoke volumes for City Beauty!

Date of experience: January 22, 2019
Tennessee
1 review
0 helpful votes
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Moisturizer
January 23, 2019

Living in AZ my lips seem to be dry all the time until I tried this product. I like the clear better than the other colors but it's more me liking less color.

Date of experience: January 22, 2019
Wisconsin
1 review
0 helpful votes
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Love
January 23, 2019

I'm in love with this lip gloss. I wear it every day and put it on before bed to wake up with soft and hydrated lips.

Date of experience: January 22, 2019
Kansas
1 review
0 helpful votes
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Lips are important
January 23, 2019

I have only used it for 1 week. It seems to keep my lips more wrinkle free. Can I apply it above my upper lip?

Date of experience: January 22, 2019
Texas
2 reviews
0 helpful votes
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Love it!
January 23, 2019

I have bought several items on FB posts and been very disappointed. I hesistated to purchase this, but am so glad I did. The City Lips product is amazing, addicting, and really works! I have already purchased several extras and sent the love to my friends!

Date of experience: January 22, 2019
Ohio
1 review
0 helpful votes
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Pleased with my results
January 23, 2019

My lips would peel most days. But since I started using City Lips. The peeling has stopped! Really impressed!

Date of experience: January 22, 2019
New Jersey
1 review
0 helpful votes
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Very hydrating
January 23, 2019

This product is very hydrating for the lips. When you put it on there's a slight kind of stinging/fizzing sensation. It plumps my lips and makes them look pretty. The colors are nice too.

Date of experience: January 22, 2019
Illinois
1 review
0 helpful votes
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I like the product and will continue to use as I think I need to give it more time to show improvement on lip lines

Date of experience: January 22, 2019
New York
1 review
0 helpful votes
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I like the way it looks and shines. It is not uncomfortable on my lips, just a tiny bit sticky. It hasn't been 30 days so I cannot yet judge whether I think it's actually working to plump my lips.

Date of experience: January 22, 2019