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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Texas
2 reviews
0 helpful votes
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Love my city lips
January 28, 2019

Great response during & after order process- my lips feel & look great, can't waut for my second order to arrive

Date of experience: January 27, 2019
Oklahoma
1 review
0 helpful votes
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I didn't see a difference on the fullness part of this but really made my lips moisturized. I will continue to us for that.

Date of experience: January 27, 2019
Indiana
1 review
0 helpful votes
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Feels great on the lips
January 28, 2019

I love the way my lips look with the products on. A slight tingling makes me feel that something other than just gloss it at work. I haven't used it long enough to see long term results but so far so good

Date of experience: January 26, 2019
New York
2 reviews
0 helpful votes
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It is goopy until it dries a bit and causes a slight tingling sensation when applied. A very good moisturizer, although not too much plumping going on. Seems to wear off faster than I would like. I don't know if I will repurchase.

Date of experience: January 26, 2019
Massachusetts
1 review
14 helpful votes
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I always have had hope for the miracle... next year I will be prettier. Magazine articles gave me hope to "fix" my "problems"... I go to the beauty isles, and say Oh Yes, I will look like(?)... always, always my younger cute enough little self, would feel I needed to be better than I already was. I am 63... I still carry that hope... yet I must admit, miracle products I have tried left me feeling. Oh brother, duped again... City Lips? I like the product, are my lips plumper? Maybe, after a week it is difficult to tell. Yet, when I have City Lips on, my lips LooK pretty darn good! In fact, I will go out of my home with just cear city lips and no color lipstick... that is huge since I have been wearing lipstick since I was 20...

Date of experience: January 26, 2019
Colorado
1 review
0 helpful votes
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Better than expected
January 28, 2019

I have tried numerous plumpers, lip sticks & glosses. BUT I've never had such a great non-drying experience as what I felt as soon as I used City Lips. I will be trying more colors and products.

Date of experience: January 26, 2019
Texas
1 review
0 helpful votes
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Great product
January 28, 2019

Great product. My lips are motorized, looking fuller, and feel better! Easy to order and arrived quickly.

Date of experience: January 26, 2019
Florida
2 reviews
0 helpful votes
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It's working for me!
January 28, 2019

Good product. Arrived fast. I've only been using Cit Lips plumper for 10 days. But I Do see and feel a difference.

Date of experience: January 26, 2019
Tennessee
1 review
0 helpful votes
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I can tell such a difference in my lips. Fine lines above upper lip is already less noticeable. I've never used anything that has give my lips this much moisture

Date of experience: January 26, 2019
California
2 reviews
3 helpful votes
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City Lips is very moisturizing and unlike other lip moisturizers, it stays on all night and during the day. Upon application, I felt an almost burning sensation. That reaction has worn off. My lips do not look or feel any more plump. The best thing I could say about this product is that it moisturizes very well and has staying power.

Date of experience: January 25, 2019
Florida
1 review
2 helpful votes
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Powerful product
January 26, 2019

City lips product is by far the most amazing lip moisturizer I've ever used, and I've tried lots of lip products... My lips stick goes on smooth without cracking lips, plus all the other benefits that this product offers AMAZING

Date of experience: January 25, 2019
Texas
2 reviews
0 helpful votes
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Very Moisturizing!
January 26, 2019

I have been having problems with dryness, so far this product has made my lips very soft & supple. I did not buy this product for plumpness as that is a non issue for me. I am hoping with continued use (this is just my first tube) the vertical lines will be diminished. I am going to try the colored gloss!

Date of experience: January 24, 2019
Texas
1 review
0 helpful votes
Follow Carole L.
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I enjoy the way the gloss feels and adds gloss to any lipstick that I apply over the City Lips. However, I cannot tell that it does much at all for plumping.

Date of experience: January 24, 2019
Louisiana
1 review
0 helpful votes
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Love the feel on my lips
January 26, 2019

Althought i rated excellent, the lipsticks didnt work on me, I chose colors that were too light and didnt look good on my lips. But i loved the creamness of it, and i wil try to get different color soon, maybe more redish than coral.

Date of experience: January 24, 2019
Texas
2 reviews
0 helpful votes
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Nice product!
January 26, 2019

City Lips lip plumper is a great product! It really makes my lips look & feel more plump! I would recommend it to anyone wanting a lip gloss that delivers on their promise!

Date of experience: January 24, 2019
Colorado
1 review
0 helpful votes
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Wonderful lip therapy
January 26, 2019

I have only been using the lip plumping product for a couple of weeks and have really notice a difference in my lips, so has my husband. Feels great on my lips no tingling or discomfort. I recommend this for anyone with thinning lips.

Date of experience: January 24, 2019
Georgia
1 review
0 helpful votes
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So-so
January 26, 2019

I like the way the product feels on my lips and the shininess of it, but it doesn't stay on very long. I have not been using it long enough or consistently enough to see any potential plumping benefits.

Date of experience: January 24, 2019
Germany
1 review
0 helpful votes
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Only ok
January 26, 2019

I didn't immediately notice a lot of difference. It seems a little thick. I would like something to really be softening too.

Date of experience: January 24, 2019
Ohio
1 review
0 helpful votes
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Newby
January 26, 2019

I only rated this as a 4 so far because I am too new to actually give an honest opinion on whether it is excellent or not. I will say that in the week and a half i have used it I like it but not sure I notice plumping. I do have one complaint as the same thing happened to me. I ordered 2 and another window popped up offering another one. I thought I was getting a variety of colors which I actually would have thought would be a way for you to get your product out there however that is not what happened. I received 3 tubes (all clear) and was charged full price. Was not happy about that.

Date of experience: January 24, 2019
Michigan
1 review
0 helpful votes
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I really like the shine that this product provides. But I don't notice a tingling sensation or any plumping of the lips.

Date of experience: January 23, 2019