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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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California
1 review
0 helpful votes
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Happy with product
February 7, 2019

I have not been using for very long. But edo see changes. I am just going ti start using it around my lips hoping to lessen the fine lines.

Date of experience: February 6, 2019
Texas
1 review
0 helpful votes
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LIPS RESTORED!
February 6, 2019

I have searched for a product that would moisture & plump by aging lips! FOUND IT! This product is fantastic & I will be ordering more- I need one in my purse & home. Cannot live without it! Thank you!

Date of experience: February 6, 2019
Pennsylvania
1 review
10 helpful votes
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Guardedly optimistic
February 6, 2019

So far so good! I love the way city lips feels and the stay power is great. I hope to see long term improvements of fullness and fine lines around my mouth disappearing. My only disappointment is that it was supposed to be buy one get one free which is what made me pull the trigger however I only received on tube. I would have rated higher otherwise.

Date of experience: February 6, 2019
California
1 review
0 helpful votes
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I love it
February 6, 2019

Over all I like. It stay on, it doesn't dry your lips and the color I choose was a neutral color which goes with everything. Very nice and yes I will order some more in the near future. Thank you city beauty.

Date of experience: February 6, 2019
California
1 review
0 helpful votes
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Fantastic!
February 6, 2019

The City Lips truly enlarges your lips plus I love the colors they sent me. They are perfect! I use it night and day and very pleased with the product

Date of experience: February 5, 2019
Australia
1 review
0 helpful votes
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I have only been using Citylips for 3 days and it feels amazing. I have been using above lipline of a night and have yet to use lip colour over it during the day as I really like the look and especially the feel. So far so good but must say another week will really tell. But I sincerely believe there is imrovement already. If it is as I expect I will have covered a few Christmas gifts for this year.

Date of experience: February 5, 2019
Florida
1 review
0 helpful votes
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Ideal and everlasting
February 6, 2019

I have been using City Lips gloss for about 2 weeks and I do notice a bit of a difference in my fine lip lines. I love that one application in the morning lasts all day! I am definitely going to continue use of this product in hopes of continued, noticeable difference in appearance.

Date of experience: February 5, 2019
Indiana
1 review
0 helpful votes
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I really like the clear gloss. It does make my lips look bigger and I love the shine, plus it stays on for a long time. My only complaint would be that's it's a little sticky and not the best for kissing, but otherwise I love it!

Date of experience: February 5, 2019
Michigan
2 reviews
1 helpful vote
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I have very deep lines around my lips and hope this product at least soften the edges. I use several times throughout the day and also put in at bedtime.

Date of experience: February 5, 2019
California
1 review
0 helpful votes
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Instant results
February 6, 2019

Makes your lips look incredible with the first application. I would definitely recommend it to friends and family

Date of experience: February 5, 2019
South Carolina
1 review
0 helpful votes
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Cool Stuff
February 6, 2019

I really like it but which I had one in color. I never have the time to let it dry to apply color. I am too old to just have gloss.

Date of experience: February 5, 2019
Indiana
2 reviews
0 helpful votes
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Pleasantly Plumper!
February 6, 2019

I've always had thin lips. I've tried almost everything on the market! City Lips is the first product that actually makes my lips appear fuller! I love the fact I can wear it alone without adding lipstick and it looks fabulous!

Date of experience: February 5, 2019
Tennessee
2 reviews
0 helpful votes
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I have had plumpers before, but this is 1 that lasts and does not sting like some other ones can. Looks great by itself, and over lipstick, personally not a big lipstick fan but this has made it so I am putting color underneath it as well. Love-5 STARS!

Date of experience: February 4, 2019
Louisiana
1 review
0 helpful votes
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Choice
February 5, 2019

I would like more choice options when you are offering special pricing. I think clear should also be in a matte finish.

Date of experience: February 4, 2019
Ohio
1 review
0 helpful votes
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Dry lips no more!
February 5, 2019

I notice a difference in one week after using this city beauty plumping gloss. Thank you City beauty For helping my dry lips

Date of experience: February 4, 2019
Nebraska
1 review
0 helpful votes
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It lasts a good amount of time on my lips but didn't plump my lips as it said it would. Was a bit disappointed because of that. Pretty expensive for not doing what it says.

Date of experience: February 4, 2019
Virginia
1 review
0 helpful votes
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So soft
February 5, 2019

Love the clear, my lips feel moisturized. Sorry but I do not like the peachy pink color. So washed out... looks really bad on me

Date of experience: February 4, 2019
Illinois
1 review
0 helpful votes
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Totally worth the purchase. I've been struggling with severely dry lips for 8 months. I've tried every product I could get my hands on for relief. Even went to the dermatologist. NOTHING worked. I saw your ad and thought "why not" and wasn't expecting much. Within a couple days... I forgot I had lips! My lips were no longer always on my mind because of the soreness/dryness/tightness. This product works! So happy I made this purchase.

Date of experience: February 4, 2019
Illinois
1 review
0 helpful votes
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I'm Afraid.
February 5, 2019
Updated review

I am afraid that I'll run out. I got my first one a couple of weeks ago and I just ordered two. I got the clear again but I also got a light pink one just for fun. I didn't ever want needles so this works for me.

Date of experience: February 4, 2019

It is the best ever.
January 21, 2019
Previous review

I am 73 and have been through so much make up and lipstick and all cosmetics. Good lipgloss and sticky icky lipgloss, pink lipstick and red lipstick that burned my lips. City Lips is a real treat after all of the others I've tried. My mouth is small and has a scar on the bottom lip and another one on the top lip - the top not noticeable but the bottom has a keloid since I got it at 14 mos old, so I didn't think I was a candidate for fillers or needles and Botox and all that. I waited to long I think, my skin is so thin. But this product makes my lips pouty and lovely and helps with the little lines above. The first time and every time thereafter. It is moist, stays that way and really helps heal the lips. I want more!

Date of experience: January 18, 2019
Kansas
1 review
1 helpful vote
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Really works!
February 4, 2019

This product really works. It does what it claims! My lips were plumper after the first night I applied this product to my lips. Now I am looking forward to trying other City Beauty products.

Date of experience: February 4, 2019