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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Virginia
1 review
0 helpful votes
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Great product
February 9, 2019

I love the fact that City lips doesn't have a "taste" and it really doesn't tingle... But still gives me a little fullness

Date of experience: February 8, 2019
Wisconsin
1 review
0 helpful votes
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Love
February 9, 2019

The lip stuff has really made a difference with the way my lips look. They are fuller and have not been peeling like they usually do. Will absolutely buy again when I run out. I bought the clear but may do a colored in the future.

Date of experience: February 8, 2019
Virginia
2 reviews
0 helpful votes
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Pretty Good!
February 9, 2019

The original City Lips definitely makes my lips feel and look better. The first use I did feel a tingling sensation but not since. I don't know if my lips appear any fuller but my lipstick seems to adhere & last better without feeling dried out like other formulas.

Date of experience: February 8, 2019
Oregon
1 review
0 helpful votes
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I initially ordered this product because my lips are so dry all the time, but especially in winter months. When I first got it I used it 3 or 4 times a day. Not only did it help moisturize, but my lips did look more filled out and the lines above my top lip are decreasing. I would definitely recommend this product. I use it both on its own and with color over it.

Date of experience: February 7, 2019
California
2 reviews
8 helpful votes
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Can't tell a thing
February 7, 2019

My experience with city lips is that it's a high dollar lip gloss. It's thick and shiny but my lips are not Fuller. I know I just started using it twice a day so I will give it more time.

Date of experience: February 7, 2019
California
1 review
0 helpful votes
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And besides how well it works, I put most of the ingredients through the ewg.org filter and it seems to be a safe product.

Date of experience: February 7, 2019
Oregon
1 review
0 helpful votes
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City Lips
February 9, 2019

The best thing I've ever tried to condition my lips, they never feel dry. I don't use lipstick any more!

Date of experience: February 7, 2019
Colorado
1 review
0 helpful votes
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It has really kept my lips moisturized throughout the day. Haven't noticed if it has helped vertical lines but I am happy with it and will keep using it.

Date of experience: February 7, 2019
Florida
1 review
0 helpful votes
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Feels good so far but only just started using it! I like that it's clear so I can wear any color under it :)

Date of experience: February 7, 2019
New York
1 review
0 helpful votes
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Even in this freezing cold weather, my lips are soft and the age lines above the lips have diminished. Been using City lips for about three weeks and I love this product.

Date of experience: February 7, 2019
Illinois
1 review
0 helpful votes
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Wow!
February 9, 2019

Wrinkles above and below lips filling in and thin lips plumper. My dentist asked how! City Lips, I responded.

Date of experience: February 7, 2019
California
1 review
0 helpful votes
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The first application had the most dramatic results. I have to use it constantly to see results and the upper lip, which is where I have the most wrinkles, isn't plumping nearly as much as it did the first application or two. I apply generously every night and at least once during the day.

Date of experience: February 7, 2019
Georgia
2 reviews
0 helpful votes
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So glad I tried it and bought 3 so I have two extra to give to my friends! It makes my lips feel so much better. They look much fuller and when I add lipstick and a gloss, they look even fuller.

Date of experience: February 7, 2019
South Carolina
1 review
0 helpful votes
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Impressive
February 9, 2019

I am impressed with how plump this product makes my lips. I wear it all the time and definitely notice a difference!

Date of experience: February 7, 2019
New York
1 review
0 helpful votes
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Ordered 4 products instead of 2. Called Customer Service and they were so helpful with returns! I really like the lip serum!

Date of experience: February 7, 2019
Washington
1 review
1 helpful vote
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I've only been using the City Lips for about a week but so far I really like it! I like how moisturizing it is and it stays on for several hours! My lips do feel a little more plump!

Date of experience: February 6, 2019
Oklahoma
1 review
1 helpful vote
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Hasn't worked yet...
February 7, 2019

I love how the product feels when I put it on, but vertical lip lines are still there, so far. I'll keep at it!

Date of experience: February 6, 2019
Utah
1 review
0 helpful votes
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Awesome!
February 8, 2019

I haven't you City Lips for very long but I live how it makes my lips feel. So soft and moist. Excited to see after several weeks of use does.

Date of experience: February 6, 2019
Pennsylvania
2 reviews
2 helpful votes
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Supple, soft, plump
February 7, 2019

My lips are supple, soft, and plump. I've shared my secret with two others, and gifted them tubes. I use City Lips morning and night and don't have to worry about constantly reapplying because they last. I keep a tube in my purse and one in my nightstand. I'm 63 years old.

Date of experience: February 6, 2019
Kentucky
1 review
0 helpful votes
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It's Working!
February 7, 2019

Skeptic but desperate, so I gave it a go! I really love the color that it gives your lips... the clear gloss, it kind of pinks them up. Stays on for a long time. I had stinging for the first 3 days and at times I thought I wasn't going to be able to use it, and then poof, no more sting. My lips look a little fuller, but the dreaded lip lines are fading... the really deep are becoming less deep. I kind of want to use it on my whole face! Lol I will be getting this in colors as soon as I can!

Date of experience: February 6, 2019