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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Michigan
1 review
0 helpful votes
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Bye bye lip lines
February 11, 2019

I've been using City Lips for about a week now and my deep lip lines are filling in nicely. I'm putting it on before bed and in the morning after my shower.

Date of experience: February 10, 2019
Maryland
1 review
0 helpful votes
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Very awesome product
February 11, 2019

This product does exactly what it says it does with no burning or tingling. It is a nice gloss that lasts a long time!

Date of experience: February 9, 2019
Florida
1 review
0 helpful votes
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Turn back a Time.
February 11, 2019

I tried this product because I have a habit chewing off my lipstick or matte lip gloss. I found the treatment product to make my lips soft, hydrated and not once did I want to "chew" on my lips. I definitely would recommend it.
The lip color was a disappointment. It was too peach, too matte and too sheer. I had to use another brand on top to make it look nice. I really wanted this to be as good as the original and maybe I will try another one that has some shimmer. Thank you.

Date of experience: February 9, 2019
Colorado
6 reviews
15 helpful votes
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Fabulous Product
February 11, 2019

I purchased this a few weeks ago. After the first application, I felt a tingling for sure. I learned you don't need a lot to get eye catching results! Anyway I have had three people compliment my lips, asked if I'd had fillers and one even said it was impossible to take their eyes of my lips when we were talking! The lips wrinkling goes away. And I can't believe it. I tried lip plumping glosses when they can out-lots of burning but, for me, zero results. The hyaluronic (spelling) acid is the key. It's widely used in various facial products and has been proven to activate collagen and hold moisture in your skin. Lessens facial lines and it did that on my lips. It's pricey but SO WORTH IT

Date of experience: February 9, 2019
California
1 review
0 helpful votes
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I have been using City Lips for about six months now. I'm on my second tube of clear which I purchased with another colored City Lips gloss. I didn't care for the color on me afterall. However, I LOVE the clear City Lips. I used the first tube each morning and saw results. Now with my second tube, I am committed to using it morning and at night before bed. I really noticed a huge difference with this application routine. In the morning, when I wake up, my lips are soft and full. Try it! I have been disappointed before by products that claim to enhance the look of the lips, but not with this product.

Date of experience: February 9, 2019
Colorado
1 review
20 helpful votes
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It's worth the buy
February 11, 2019

I truly do like using this product! It actually works so great and I did have some doubts about it. I was thrilled to find that it helps a Iot! I think my only dislikes' per say are the smell (really just not very appetizing, at all) and just how sticky the gloss is (its impossible to wash off my hands if I have to clean off the applicator, its just rediculously sticky.)
My only true issue' is that I do not have an account I can login to is pause', skip the month', cancel', etc. It would be more convient than emailing my request, getting a reply asking for details, then I reply (I am replying to a totally different person who tend to email back making it obvious they have not read the previous emails), and then I have to email again in hopes I gave them all the information so I don't have to keep going back and forth! Its frustrating when I would rather just do it all myself.

Date of experience: February 9, 2019
California
2 reviews
0 helpful votes
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Loved it
February 11, 2019

I do think it is incredibly easy and moisture is on my pipe all night n all day it's pretty pricey and I ran out quite quickly however but all in all very good product I'm unable to upload a photo even though I took a before and after

Date of experience: February 9, 2019
California
2 reviews
0 helpful votes
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City Lips is great. It makes my lips look and feel fuller the moment I apply it AND it stays on for a long time.

Date of experience: February 9, 2019
Texas
1 review
0 helpful votes
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Love it!
February 11, 2019

I could tell a difference with my lips in two days, fine lines getting smaller and smoother lips. Love it!

Date of experience: February 9, 2019
Pennsylvania
1 review
0 helpful votes
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Great product my lips are hydrated fine lines seem to not show as much Love it. Lines around my boarder are a lot softer not do much noticed

Date of experience: February 9, 2019
New Jersey
6 reviews
0 helpful votes
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Not sticky!
February 11, 2019

I love this product! It is super great! It is not sticky at all! Great product! I highly recommend it!

Date of experience: February 9, 2019
Ohio
1 review
0 helpful votes
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Really good product.
February 11, 2019

Really like City Lips but it just cost to much. I think 2 times a day that it won't last a full month.

Date of experience: February 8, 2019
Australia
1 review
1 helpful vote
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I already have large lips. So they're out there in the elements, being hit by wind and sun damage. But no amount of balm, gloss, lipstick or reapplication was able to keep them in a good condition. Till now! Thank you City lips!

Date of experience: February 8, 2019
Texas
1 review
0 helpful votes
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Luscious Lips
February 9, 2019

This product definitely make sure lips softer and gets rid of the peeling. However, I was hoping it would reduce wrinkles around the lips, which - so far - it has not done.

Date of experience: February 8, 2019
Tennessee
1 review
0 helpful votes
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The plumper
February 9, 2019

I really like how it makes my lips look and feel. Knocked the ball out of the park! Would definitely recommend this to anyone who has fine lines and wants fuller lips!

Date of experience: February 8, 2019
Texas
1 review
0 helpful votes
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Softer Lips
February 9, 2019

I am not use to wearing something on my lips every day. Since getting my City Lips I have used it daily, and keep it on all day. I have noticed that my lips are much softer than before using this product. I like the tingling sensation I feel when I first put it on. I have small thin lips, and they are slightly fuller.

Date of experience: February 8, 2019
New Jersey
1 review
0 helpful votes
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My lips say thank you!
February 9, 2019

I have been using this product for three weeks now, I don't think my lips are any bigger than before but I know for sure my lips are not dying for Chapstick anymore. I use it before I go to bed, after my morning wash up and few times during the day. I like the product but wish it was more affordable. I also like their after sale service emails which give you tips on do's and don's with your lips. I want to check out their other products, hopefully at a reasonable price point.

Date of experience: February 8, 2019
Texas
1 review
0 helpful votes
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City Lips REALLY works!
February 9, 2019

City Lips works so well, keeping my lips moisturized, I keep a tube on my nightstand, in the bathroom, in my purse, by my chair in the den, and I have extras in my large make up kit that stays at home. (Small make up kit in my purse.)

Date of experience: February 8, 2019
Oklahoma
3 reviews
0 helpful votes
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This is an excellent product that really works! I've already recommended it to my four sisters! I'm hooked!

Date of experience: February 8, 2019
California
1 review
0 helpful votes
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City Lips really works!
February 9, 2019

I have noticed a big difference in the number of visible lines on and around my lips since using City Lips. Nothing has ever worked like this for me! My lips stay hydrated all day long. I apply three times per day. Once in the AM, Once after lunch, and then I slather it all around my lips before I got to bed at night. I have only used the clear but am going to go buy a color to try that now!

Date of experience: February 8, 2019