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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Illinois
1 review
0 helpful votes
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Just started using
February 12, 2019

Still waiting for better results. I have a lot of lines around my mouth. I'm hoping it softens them. I'm also very curious what you have that could plump up the fine lines under my eyes.

Date of experience: February 11, 2019
South Carolina
1 review
0 helpful votes
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I am just on my first tube. I really love the feel of your lips after applying City Lips. I am hoping this will also help with my fine lines above my lips. I hate them. I'll be able to give a better review after using City Lips longer than 2 weeks. Ps. Love the way it comes packaged! I have it standing in the bottom on my sink. Much easier to find for me!

Date of experience: February 11, 2019
Kentucky
1 review
0 helpful votes
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Great Results
February 11, 2019

The results are immediate and with continued use over the past two weeks seeing a difference. Love!

Date of experience: February 11, 2019
Alabama
1 review
0 helpful votes
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So much fun!
February 11, 2019

It was great to to use a product that works as advertised. My thin lips look a little fuller and much more moisturized. I'm a new user so I'm curious to know how long it lasts over time.

Date of experience: February 11, 2019
North Dakota
1 review
0 helpful votes
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I would recommend!
February 11, 2019

I recently turned 60 and this lip gloss makes my lips feel plump and smooth... I really like it!

Date of experience: February 11, 2019
Michigan
1 review
0 helpful votes
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I purchased 3 clear glosses 1 to give to a friend which she loves too. I also bought 1 color that didn't work and you were happy to exchange it. Good customer service

Date of experience: February 11, 2019
Florida
1 review
0 helpful votes
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I'm liking it.
February 11, 2019

When I put it on first it's difficult to put on my lipstick. It goes on slippery. I wish i could have the best of both worlds. I'm going to try the lip glosses.

Date of experience: February 10, 2019
Florida
1 review
0 helpful votes
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I am very impressed thus far with City Lips! I appreciate the messages that I have received from your founder! Makes me feel good that I am a nvrsting in s product that your company genuinely believes in! I look forward to continuing my experience with this product!

Date of experience: February 10, 2019
Krissy A.
Virginia
1 review
0 helpful votes
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I could not love this product more ! I apply it in the morning and then again in the evening before I go to bed. I have not needed any other moisturizer for my lips since I started using it. And it has been 50 below in Iowa at some points with the windchill.

Date of experience: February 10, 2019
District of Columbia
1 review
0 helpful votes
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Do not regret
February 11, 2019

It is not a miracle, but my lips definitely look better with it, than without it. It is only 2 weeks since I started using it, I can notice the improvement with my lips appearance

Date of experience: February 10, 2019
Missouri
2 reviews
0 helpful votes
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Love
February 11, 2019

Just started using & love how moist it keeps my lips. I'm hoping for plumping my lips are small will order again

Date of experience: February 10, 2019
Michigan
1 review
0 helpful votes
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Amazing
February 11, 2019

I am very impressed with shine and how long it last. I love when using it at night that in the morning my lips are still moist. I notice my lips are fuller.

Date of experience: February 10, 2019
Indiana
3 reviews
0 helpful votes
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My lips are so smooth
February 11, 2019

I haven't used it long enough to be an expert but love the way it makes my lips feel during this cold winter weather. I also like I can use my own lipstick over.

Date of experience: February 10, 2019
Georgia
1 review
0 helpful votes
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My City Lips product is Awesome! I was very sceptical at first, but decided to move forward and order! The product was delivered super fast! I am enjoying the lip gloss and the personal experience that I have had with the follow up emails!

Date of experience: February 10, 2019
Montana
1 review
0 helpful votes
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Promises delivered!
February 11, 2019

I'm licensed medical Esthetician & makeup artist and I see ads for makeup daily, promising everything under the sun. I was intrigued by Citybeauty based on the ingredient panel which based on my knowledge sounded promising. Who doesn't want plump, fuller lips and less lines? Without stinging? So I ordered the clear and I'm very glad I did! Instantly my lips felt hydrated and in my severely dry climate this was a bonus. My lips looked amazing just after the first application and I couldn't believe that the gloss stayed with me through an entire workday. I can honestly say that this gloss has delivered on all citybeautys promises and I will be recommending them to my clients!

Date of experience: February 10, 2019
Virginia
1 review
0 helpful votes
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Pleasantly surprised
February 11, 2019

I never expected it to be so thick, but I also never expected anything so think to be so fabulous! I don't see so much plumping effect, but the hydration is amazing!

Date of experience: February 10, 2019
Wyoming
1 review
1 helpful vote
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City lips
February 11, 2019

Not sure it really helps with the lines but it does keep you lips hydrated. Lines above lips still present and am using this 3-4 times a day and at night before bed.

Date of experience: February 10, 2019
New York
1 review
0 helpful votes
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IMMEDIATE RESULTS
February 11, 2019

Excellent product! I use it every day and my lips feel a lot better less dry. Lipstick goes on easily a few minutes later. So glad I discovered this product. It seems to last several weeks, also!

Date of experience: February 10, 2019
Georgia
1 review
0 helpful votes
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First time user
February 11, 2019

The clear gloss goes on very smoothly and stays on. Lips feel smoother and fuller. I want to order another one with color

Date of experience: February 10, 2019
Georgia
1 review
0 helpful votes
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I am obsessed
February 11, 2019

I love the lip product sad to say I lost it last night out dancing hopefully my next order is on the wAy! Do you have auto ship? I had trouble placing my order on line and had to call to order hoping it arrives ASAP

Date of experience: February 10, 2019