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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Australia
1 review
0 helpful votes
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I'm so delighted by the way the product looks and feels, the texture is perfect and stays put, pleasant aroma and taste... I'm very happy, thanks so much! Karen.

Date of experience: February 4, 2019
Minnesota
1 review
0 helpful votes
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I like city lips, although I wish I never had to reapply that's how much I like it. The tube isn't big enough I wish

Date of experience: February 3, 2019
Australia
1 review
0 helpful votes
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Excellent
February 4, 2019

Love it. Had my doubts about it, but I use it all the time. I would highly recommend it, I will be continually using it. So far I have only been using the clear, but will be ordering it in colours.

Date of experience: February 3, 2019
Missouri
1 review
0 helpful votes
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I am 69 yrs old, hesitated about the lip moisturizer but as soon as I used for the first time in several years my lips were smooth, moist and full. Don't hesitate like I did, do it!

Date of experience: February 3, 2019
Illinois
1 review
0 helpful votes
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In all fairness, I should hold off a bit, but even under slightly strained circumstances (recovery from dental procedures) I am very delighted with the product. I can't wait to see how it works when I'm completely healed! The softening effect is extraordinary. I think I need to wear it around my neck somehow for more applications.

Date of experience: February 3, 2019
Florida
1 review
21 helpful votes
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I was skeptical!
February 4, 2019

Being in the beauty industry my whole life, I was very skeptical about another lip plumping product! As I fast approach my 60's yikes, my lips are getting smaller! I kept seeing Coty Beauty pop up on my FB page. So in a weak moment, I decided to try it ( 60 day money back guarantee, I figured I had nothing to lose!) I received my package and immediately opened it. WOW, firstly the packaging was very impressive, then when I put it on, double WOW! I loved the feel of it on my dehydrated lips. It lasted on there for what seemed like forever! I applied more before going to bed, can I just say AMAZING! I woke up in the morning with the softest feeling lips! I looked in the mirror, and thought is this my imagination or do my lips look better? Well, all I can say is this product is absolutely awesome! Yes I highly recommend it! Yes I am ordering more and yes I am going to try the color ones too! Trust me you won't be disappointed, take the plunge and see how amazing your lips will feel and look!

Date of experience: February 3, 2019
Australia
1 review
0 helpful votes
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It really works
February 4, 2019

City lips has worked, I have always had thin top lip but city lips has discarded that and also plumped up my confidence

Date of experience: February 3, 2019
Massachusetts
1 review
0 helpful votes
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I purchased the clear and it lives up to the description and then some. It gives your lips an incredible shine and brings out their true pink color looking as though you have tinted gloss on even though it's clear. The plumping effect is incredible and it brings new life to my aging deflated lips! It lasts for hours and really no additional lipstick is needed. I love this gloss and can't wait to try some other colors.

Date of experience: February 3, 2019
Florida
2 reviews
1 helpful vote
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Awesome difference!
February 4, 2019

Really serious difference in the appearance of fine lines and wrinkles in my lips. My upper lip also appears to be plumper then it was previous. I am very happy with this product!

Date of experience: February 2, 2019
Australia
1 review
0 helpful votes
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City lips really works!
February 4, 2019

City lips was easy to purchase. I was a little hesitant as I live in Australia, but received my city lips within a week, so I am well pleased with my product thank you.

Date of experience: February 2, 2019
North Carolina
1 review
0 helpful votes
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I haven't see much of a change yet. Just been over 30 days. I really hope it does start to show a change soon.

Date of experience: February 2, 2019
Colorado
1 review
0 helpful votes
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It works
February 4, 2019

I have been using product and find it does plump up my bottom lip better than upper. Like product and gave your info to my friend to purchase.

Date of experience: February 2, 2019
Montana
1 review
0 helpful votes
Follow Dawn C.
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I would recommend City Lips to anyone. I apply it and it lasts for hours without reapplication. My lips are in better condition because of using this product.

Date of experience: February 2, 2019
Illinois
1 review
0 helpful votes
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Love city lips
February 4, 2019

I use city lips each morning and evening. My lips are no longer dry and peeling even in this cold dry winter!

Date of experience: February 2, 2019
GB
1 review
0 helpful votes
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I do like the product, the only downside is the unexpected Customs Charge of £14.34p that I had to pay before I had the inconvenience of having to go to the Post Office Depot to collect the package, Not sure yet if I could afford to order again because of this. Will continue using & see if results are worth the money. The service has been good & my emails have been answered so thank you for that.

Date of experience: February 2, 2019
Chile
1 review
0 helpful votes
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Fuller/Plumper Lips
February 2, 2019

After reading the reviews I decided to buy. I'm glad I did, I have noticed a difference as I do have thin lips and this product does make them look and feel Fuller. I have used for every day for past 2 weeks. Thanks

Date of experience: February 1, 2019
California
2 reviews
0 helpful votes
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FABULOUS
February 2, 2019

I tried City Lips when it was first brought out and I was disappointed because I didn't see much difference. But your new improved product has been great. I definitely see a difference in my lips. They are a bit fuller and was even told they were very soft. Cudos this improved version. Thank you... Wendy Chasey

Date of experience: February 1, 2019
Colorado
1 review
0 helpful votes
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Love my City Lips
February 2, 2019

Love, love, love it! The taste is nice, the feel is great and my lips look fuller, yet not fake, as it I had filler. Thank you for this product!

Date of experience: February 1, 2019
Kentucky
1 review
0 helpful votes
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I really like this gloss. It's slightly sticky for me, but my lips feel great since I've been using it.

Date of experience: February 1, 2019
Montana
1 review
0 helpful votes
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Magical Lip Potion!
February 2, 2019

I just love this stuff! Love that it is so long lasting and not sticky like other lip gloss. I love putting it on at night before bed, wake up with soft smooth lips. I wish that I
Would have found it years ago! Do yourself a favor and get this!

Date of experience: February 1, 2019