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CitizenShipperReviews 1,068

3.8

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CitizenShipper Reviews Summary

CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.

service
236
value
229
shipping
213
returns
108
quality
207

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Vermont
1 review
0 helpful votes
Follow Tori F.
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Keith Hartline provided and excellent service, he works very hard and will care for your pets with love!

Date of experience: July 26, 2022
Louisiana
1 review
0 helpful votes
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Great people
July 27, 2022

I use Citezenshipper for puppy transport and it has been a great shipment each time. With very fair prices. Transporters are always respectful and nice.

Date of experience: July 26, 2022
New York
1 review
0 helpful votes
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Quick and easy
July 27, 2022

The booking process was easy and straightforward. The bids were competitive. The courier who took my order was communicative and professional. All around a good experience. The online platform allows for bids to be compatible while assuring that drivers and companies are reputable and safe. Reviews are available and background check information as well. The site has additional articles and such for people who maybe are booking services for the first time and don't know standards, etc. it makes a pretty intimidating process feel approachable and personal. I didn't experience any problems but I'm sure they would have been handled well.

Date of experience: July 26, 2022
Arizona
1 review
1 helpful vote
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Convenient and just what I was looking for
July 27, 2022

I used CitizenShipper to get several quotes to transport my pets from Texas to Oregon. It was really easy to review each of the quotes, and I was able to look at reviews for each shipper right on the website. I narrowed down to a few options based on these reviews and the cost estimates, then chatted with each of the final options until I found someone that felt like a good fit for us. The shipper we worked with was fantastic. Very responsive, excellent planning, and she handled all three dogs, the cat and the bearded dragon and got them safely to the destination ahead of schedule.

Date of experience: July 25, 2022
Illinois
1 review
0 helpful votes
Follow Paul K.
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They seemed to work hard to acquire a delivery driver for me. It was over an 800 mile delivery and my delivery arrived in just over 24 hours. I had a motorcycle delivered and I don't know how any other transport service could've done any better.

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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Wonderful service
July 26, 2022

Mari was so sweet and caring while she transported my to cats over 800 miles. I knew they were in the best care with her. Definitely recommended

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
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Cost is too high
July 25, 2022

I think in my opinion the cost to use your service is too high. I have no complaints about the driver he was awesome. But too pay that much to post on your site is a bit much.

Date of experience: July 25, 2022
Florida
1 review
0 helpful votes
Follow Aaron L.
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Citizen shipper was a great platform for me because it connected me to a bunch of different service providers and allowed me to do my research on which one to pick. Without the help of citizen shipper i would have been very stressed out in finding a way to transport my pet. I really appreciate that citizen shipper was easy to use and the fee was affordable. I would recommend anyone to use it who needs to!

Date of experience: July 25, 2022
Kentucky
1 review
0 helpful votes
Follow Aric B.
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We decided to utilize citizenshipper to have our dog sent across the country from Oregon to Kentucky. We were able to pick a driver fast that accommodated our budget, was very friendly, and transported our pup very quickly, even before our scheduled delivery day. I would use citizenshipper again anytime if needed and would recommend this site to anyone who is looking to do the same as us. It is a quick, easy process and has a lot of people who truly care about the well being of your animal. If you want to be a driver, it seems like it could be a pretty good gig too!

Date of experience: July 25, 2022
California
2 reviews
0 helpful votes
Follow C C.
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OMG I never knew this type of service existed, and thank God it does. This is a great way to find reputable transport nannies. I am very pleased with the referrals provided. I wished I could have used them all. My experience was awesome. I started telling friends and family immediately. Thank you for your business and I will continue to support you with referrals. There is a transport nanny available for everyone- What a blessing!

Date of experience: July 24, 2022
Pennsylvania
1 review
0 helpful votes
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Boat transport
July 25, 2022

Awesome company to use to have my boat shipped. Easy smooth transaction. Will ne using this company again.

Date of experience: July 24, 2022
Iowa
1 review
0 helpful votes
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Incredible service
July 25, 2022

I couldn't believe how fast they responded and hit the road. To help me get a baby bird home for my daughter as a surprise.
Thank you very much for quick service

Date of experience: July 24, 2022
New Jersey
1 review
0 helpful votes
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Good service method
July 24, 2022

Gave my "transporter" 4 stars because he worked hard to make this happen, but equipment limitations did not allow it. However, Citizenshipper right away gave me a credit for the money I had paid and now I will re-list my shipment. Hopefully it works out this time.

Date of experience: July 23, 2022
Massachusetts
1 review
0 helpful votes
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Dog transport
July 24, 2022

Great job and very professional. They connected me with a number of bidders and walked me through the process. The person they connected me with was also very professional. He kept me up to date with tracking, images, video, and messages.

Date of experience: July 23, 2022
Virginia
1 review
0 helpful votes
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I was so wanting g a puppy I found her, but she was in Indiana and I'm in Virginia. Found a service

Date of experience: July 23, 2022
Washington
1 review
0 helpful votes
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It's a good platform to find local shippers. Their support via email is decent and prompt with response. Recommend going with shippers with good reviews only as quality of shippers can vary a lot

Date of experience: July 22, 2022
Louisiana
1 review
0 helpful votes
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This site made it easy to find a shipper to transport a truck bed from Pensacola to New Orleans. Gives access and bids from multiple shippers.

Date of experience: July 22, 2022
Oregon
1 review
0 helpful votes
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Wow! I had an EXCELLENT experience off Citizenshipper.com. I booked Doug through the website and he is a fantatic carrier and a great guy. He came in on a bid very reasonable. He wasn't the lowest, but not the most expensive either. When I read his reviews I knew I found my carrier. I contacted him through the Citizenshipper web site, got his details and booked him. He showed up at my sellers location when he said he would and communicated with the seller without really even having to have me act as a go between. Doug then took extra steps to insure my new motorcycle was safe and sound before he hit the road and got everything that needed to come with the bike. He even ended up upgrading me to enclosed shipping at no extra charge. Once on the road Doug updated me at the beginning and end of everyday with his location and ETA. Before booking I halfway expected the motorcycle to maybe be delievered the first part of the following week. NO! Doug ended up delivering Thursday morning! Well, Well exceeding any and all of my expectations by like 5 days. He dove with God's speed. I can not recommend Doug enough for all of your shipping needs. You will absolutely NOT regret it. This was one of the best experiences I have ever had with any shipping and I have shipped things a couple of times with other carriers. How Doug handles things reminds me of how things use to be with honesty, courtesy, respect and timeliness. A good business man who cares for what he does and his clients. I wouldn't have found him without Citizenshipper.com

Date of experience: July 21, 2022
North Dakota
1 review
0 helpful votes
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Very easy
July 23, 2022

I was amazed at how easy it was to book a shipper and to have as many options as to select from. Would definitely us again!

Date of experience: July 21, 2022
District of Columbia
1 review
1 helpful vote
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Coordination of pet transport
July 22, 2022

I thank CitizenShipper for having a platform that allows for a vast variety of options for pet transport services. Receiving many quotes and reading review on their site allowed for an informed decision.

Date of experience: July 21, 2022

From the business

From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?

Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.

If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...


citizenshipper.com
Founded in 2008
Austin, TX, United States
+101