ChoiceHomeWarrantyReviews 320

Never ever make the mistake of signing up. It is not worth even $1. A terrible company to deal with as they will figure out 100 ways to blame you for the failure of the product and why they should not pay you. You cannot convince as they will simply hang up the phone and you will not go any further. I wish everyone will read this and avoid a nasty experience. Bottom line - if your appliances don't break, you are giving them free money, if they did, you will get reasons, still you pay them and don't get anything in return. I want to give 1 star, but this site does not allow.

Made a claim for AC repair. They sent a tech from Delta BAP AC repair who after inspection determined that there was no freon in system, a possible leak. He informed me that he would have to call CHW for authorization for repair. DeltaBAP reported back that company had informed him that they were placing my claim on the back burner.

I called, they requested and I forwarded service records for unit, which indicated it was working properly in March during annual inspection.

They then denied my claim in that there was a pre existing condition. I was unable to contact anyone in authroity and they did not respond to my letters. Made a claim to NJ BBB, CHW responded with a complete fabrication of any of the details.

I called Delta BAP back and showed them the CHW response to BBB complaint, they assured me thatstatements attributed to them were a complete fabrication.

I have had the unit repaired, there was not leak to the unit as stated by CHW. I have had Credit Card Company charge back last months service charge and requested a cancelation. As long as I didn't make a claim all was well. They just didn't want to service their policy. BAD GUYS... BAD BUSINESS

If your looking for a warranty company... keep moving on, this is not for you.