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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New York
1 review
0 helpful votes
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Too many pushy sales additions
November 6, 2024

Too many pushy sales additions. Everytime I made an offer another deal I was immediately put out there for me to accept. It was too much.

Date of experience: October 26, 2024
Georgia
1 review
0 helpful votes
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Good deals
November 6, 2024

I Always get my airline tickets with them they got the best prices

Date of experience: October 26, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your positive feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.

Texas
1 review
0 helpful votes
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I didn't like it never most of the Time I can not understand the other person that on the phone

Date of experience: October 26, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We have employees in offices all over the world. We regret you have have any difficulty.

KR
1 review
0 helpful votes
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Good services.
November 6, 2024
Updated review

I'll use this site mainly. I'm satisfied this site UI. Thanks you.

Date of experience: October 26, 2024

It's a very good booking site
September 19, 2024
Previous review

It's a very good booking site. The exchange rate is also good.

Date of experience: September 9, 2024
Florida
1 review
0 helpful votes
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I love Cheapoair!
November 6, 2024

I've always had good experiences using Cheapoair, especially when looking for all possible flights and when needing to combine different airlines on a single itinerary. Thank you Cheapoair!

Date of experience: October 26, 2024
Connecticut
1 review
0 helpful votes
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It was great easy access to what I needed Will recommend thank you

Date of experience: October 26, 2024
California
1 review
0 helpful votes
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Perfect
November 6, 2024

Very accommodating and on time and its
Cheap perfect always

Date of experience: October 26, 2024
Saudi Arabia
1 review
0 helpful votes
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Cheapest Ever
November 6, 2024

I always find the cheapoair prices the best among others, far better.

Date of experience: October 26, 2024
Maryland
1 review
0 helpful votes
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SNEAKY FEES...
November 6, 2024

THER ARE SOME AMAZING FARES AVAILABLE SOMETIMES. BUT MOST TIMES YOU START OUT WITH A GREAT FARE THEN REALIZE IT DOES NOT IN CLUDE A SEAT ACTUALLY TO SIT IN. "THAT'LL COST YA EXTRA."

Date of experience: October 26, 2024
New Jersey
1 review
0 helpful votes
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Easy booking
November 5, 2024

User friendly, easy to navigate.
I would recommend to friends.

Date of experience: October 26, 2024
Vermont
1 review
0 helpful votes
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Cheap air the best
November 5, 2024

All good easy and less expensive than others very pleased with cheapoair

Date of experience: October 26, 2024
Texas
1 review
0 helpful votes
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Excellent
November 5, 2024

Always had a good experience with this travel agency, I would recommend it

Date of experience: October 26, 2024
Washington
1 review
0 helpful votes
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Changing the price right before I paid was very disappointing I went from a first class to a premium coach because of that pretty shotty

Date of experience: October 26, 2024
Florida
1 review
0 helpful votes
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Refund
November 5, 2024

Had to pay to cancel flight due to wrong name and ai had to pay to cancel trip I just planned

Date of experience: October 26, 2024
Hong Kong
1 review
0 helpful votes
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Goat for ticket booking
November 5, 2024
Updated review

The best I have ever used...booking and ticket buying was very easy

Date of experience: October 26, 2024

Love it
October 14, 2024
Previous review

Have been using it for years...its the best gets me cheapest prices

Date of experience: October 4, 2024
Wisconsin
1 review
0 helpful votes
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Thanks
November 5, 2024

Reasonable prices and flexible dates. Thanks. Accommodations are great for my mother.

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Still the best.i always trust this app.hopefully they...
November 5, 2024
Updated review

Still the best.i always trust this app.hopefully they will not change

Date of experience: October 26, 2024

Quick ticketing and i trust them..
July 31, 2024
Previous review

Quick ticketing and i trust them. Never fails me and quick access to ticket

Date of experience: July 21, 2024
California
1 review
0 helpful votes
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Booking online
November 5, 2024

This is very convenient for all of us, very helpful for people who immediately needs an assistance.

Date of experience: October 26, 2024
California
1 review
0 helpful votes
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Booking flights
November 5, 2024

Easier to use than American Airlines site. Easier to understand pricing

Date of experience: October 26, 2024
Washington
1 review
0 helpful votes
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**
November 5, 2024

This is always where I start and end my travel purchases. Excellent experiences.

Date of experience: October 26, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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