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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Georgia
1 review
0 helpful votes
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Bad experience with booking
December 10, 2021

1. My reservation with Korean Airfrom Manila to Atlanta was cancelled without informing me. I went to NAIA only to be sent home because I was not in the list of passengers.
2.My original return trip to Manila was 06:05pm which was changed to12:05pm with overnight layover with no accommodations. When I asked for a change of time & put back my original schedule I was charged $100.
3. l have been in a lot of Stress with this Trip.
4. I will still stay overnight in Toronto on a Wheelchair!
Thanks

Date of experience: November 10, 2021
Illinois
1 review
0 helpful votes
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The best
November 10, 2021

Swift and easy to find what I wanted - plenty of options and the communication is fast and thorough.

Date of experience: November 10, 2021
California
1 review
0 helpful votes
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I'm trying to respond for my change of intinerary, but now I have to activate the account, it makes it more complicated, I couldn't have access, I will contact someone tomorrow. Don't make things more complicated! It is frustrating and make waste my time.

Date of experience: November 10, 2021
Texas
1 review
0 helpful votes
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Director
November 10, 2021

Nice! Amazing Experience. I would recommend anyone they give us service a try thank you.

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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Satisfactory... efficient... satisfying
November 10, 2021

Excellent, very happy with your system...

Thank you.-

Date of experience: November 9, 2021
New Jersey
1 review
0 helpful votes
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Same good service as usually!
November 10, 2021

Awesome, very satisfied! I feel the same satisfaction feeling every time I travel, I like it, I love it, it's wonderful!

Date of experience: November 9, 2021
Wisconsin
1 review
0 helpful votes
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Happy with cheaper fare found.
November 9, 2021

I was Happy with cheaper fare found. However, a lower "agency fee" would be appreciated. There was no link to pay for (1) checked baggage.

Date of experience: November 9, 2021
Peru
1 review
0 helpful votes
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EDUARDO ARTEAGA Y ZOILA BUSTAMANTE
November 9, 2021

COMO PAGO POR UNA MALETA EN BODEGA?
CUANTO TENGO QUE PAGAR

Date of experience: November 9, 2021
Texas
2 reviews
0 helpful votes
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CheapOAir Many Years
November 9, 2021

Easy to book and wide selection. Have used CheapOAir for many years. No one else out there like them for value and ease.

Date of experience: November 9, 2021
Texas
1 review
0 helpful votes
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I already paid for seats now you are requesting money for seat selection. How much money will you drain from a customer doing this. Absolute disgrace.

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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Burno
November 9, 2021

Muy buena y trabajam con precios bajos y muy útil aplicación

Date of experience: November 9, 2021
NL
2 reviews
0 helpful votes
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I had quite a controversial experience of using this avia tickets service. The first time I bought tickets-London-Tel Aviv was perfect and I had no problems. The second time I decided to use this quite easy in use as I thought service I faced some troubles. I bought tickets London-Milan with the help of a verified PayPal account, but the account status was "not completed", then I received an email "your booking was canceled". They did not take money, but the trip was delayed, cause I did not have enough money on other accounts, except for this one. Support service did not help me with this matter.

Date of experience: November 9, 2021
Florida
1 review
0 helpful votes
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Mrslguzman
November 9, 2021

I am always satisfied with your services. Thank you.

Date of experience: November 9, 2021
Maryland
1 review
0 helpful votes
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Top hotel locations with great prices
November 9, 2021

The website is user friendly with the appropriate level of details. There were no surprise fees added at the end of the booking.

Date of experience: November 8, 2021
Ecuador
1 review
0 helpful votes
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Purchasing ticket to Rio
November 9, 2021

I had a very good experience with the options offered with a short period prior to travel.

Date of experience: November 8, 2021
Delaware
1 review
0 helpful votes
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Satisfied customer
November 9, 2021

Great deals with Cheapoair!. It was very easy to make my reservation thru CheapOair.

Date of experience: November 8, 2021
Florida
1 review
0 helpful votes
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Usually good
December 8, 2021

This is like the 4th time oyu changed the time of my flights if i knew this i would have never booked with you

Date of experience: November 8, 2021
Norway
1 review
0 helpful votes
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Still looking good. I like KLM a lot. And have had good experience with booking like this

Date of experience: November 8, 2021

Looks good
November 8, 2021
Previous review

Looks good

Date of experience: November 8, 2021
Pakistan
1 review
0 helpful votes
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I searched for a deal within my budget and with a minimum travel time and I think I got a great deal.

Date of experience: November 8, 2021
New York
1 review
0 helpful votes
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Excellent
November 8, 2021

Very good i finally get to complete my booking for my aunts funeral

Date of experience: November 7, 2021

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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