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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Mr. Wes provided excellent service. He helped me to find appropriate flights to join friends travelling/joining from other airport.
It was very easy to use and quick, too. Very simple.
Agent was good and efficient. The sound clarity was not great. Not sure if it was my phone or your system..
Price Changed 3 times before I could book a flight.
Easy booking. Just had small problem in using debit card.
Easy as pie! It is always convenient to book with CheapOair better than actually from airlines website.
It's a breeze booking with CheapOair.com
Okay but I lost the page I'm looking for…. Found it!
Okay but I lost the page I'm looking for…ah found what I needed!
Okay but I lost the page I'm looking for
Easy to make a choice with the options of alternate choices. Quick. Easy to understand.
Very bad company they steal my money during the COVID-19* they did not give me credit I lost $1920, 27 with this company. I do not recommend this company. Thank you Vjollca Cekani
The process was easy to navigate, many options to choose from and completed transaction quiickly.
Your website was super easy to use and I'm even happier to say my Aruba plans worked out
I have booked many flight overseas with cheapoair, never had issues until this time. One of our connecting flights was canceled and we spend literal HOURS on the phone with their customer service before and after our trip and received zero money back. Wtf? They kept promising to contact us until we were so fed up that we gave up. I will continue to travel overseas but I will NEVER book with these thieves again.
Pretty good experience so far,,,, it took a bit but I was not sure of my dates. Once I found the flights I needed it was a breeze.
Quick and easy. Cheaper then most of the other sites I checked
It was good service and it was easy to use CheapOair.
Great service! I am using their services for a while and having a great experiences. Thank you.
Your website for booking is terribly unstable. It's taken me almost 2 days to finish booking one flight.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members