CheapOairReviews 14,845

The website is easy to use. The entire check out process was simple and fast!

Good easy website, no problem with the credit card while booking

The site is clear and is working well. I received all necessary information

My experience went well online there were no issues.

Easy it seems everything is thought through. The checklist when you do a booking is straight forward and options are clear and well detailed.

Great had everything i needed and the chat person was so helpful

Well organized, good customer orientation and prompt delivery of service..

Affordable, easy to use and understand step-by-step instructions were provided with the ability to make changes along the purchase journey.

How do I get an invoice? That's something that I would like to have when booking.

Made 3 bookings less than 24 hours ago for the same flight and got a notice that one booking shows a flight cancellation, while the other two are still good.
I immediately called your number and NO ONE cares to address my concern at this time. Was transferred 6 times after making 6 calls and the end result is being disconnected. During the last call, your representative informed me that someone will call me back.
I'm very disappointed with your customer support in matters that should be addressed while the customer is on the line.

Very easy site. Easy to negotiate. Got my going and coming dates for an amazing low price!

Easy to book flights, best prices that I could find in all the cheap airline sites.

I booked a flight in November of 2021 and then due to family getting Covid, we couldn't go. I spoke to a Cheapoair rep and was told I could use the credit to take another flight as long as I booked it within a year. 10 phone calls later, and numerous talks with supervisor and they're telling me I have no credit and lost the $1000 I paid. My next recourse will be to file a complaint with the Department of Transportation.
The customer service is not US based and they don't give a crap about wasting my hard earned American dollars.
Buyer Beware

I found a cheaper flight very quickly! It's nice that they show a variety of options and airlines.

Your seating assignment is confusing. Asking passengers to pay for seats only increases a flight price I want to keep low.

Frustrating
Costly to make minor changes. A msg stated pick a seat. I am flying economy (where it is impossible to tie a shoe) I pick a seat and am notified an economy seat change is $40+ for the same tiny seat and I have no option to cancel? Frustrating