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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very nice one and easy to apply for booking many thanks for you
Great booking experience and ease. Flight details were understadable. Flight prices were affordable.
I was very much Surprise why do you charge for booking fee.
How much do you charge for booking fee?
Was very helpful, and explained things. Would use again when needed
I found this site and service Very easy to navigate. I was able to find an economical flight at a reasonable time for my daughter. I will recommend this site service to all of my family and friends.
Good found fights we will use cheap o air again thank you
Was very interesting to decide between the options, but at the same time to ease to navigate and choose the best option, the experience was great.
Now to enjoy the trip
Thanks for taking care of all the little details that are often overlooked by the traveler. Great attention to customer service.
Very awesome experience and very quick approval at the most considerable decision.
Super fast the attention si happy for that…………………….
It was good suggestion to use alternate day for cheaper price. Thank you...
You already debited my account but issued only the booking number and not the ticket, i am very dissappointed on this
Love booking thru Cheapo Air! It is super easy to navigate the site! Wonderful rates as well.
My experience has been amazing i will recommend cheapoair to my friends
Nice and easy to book thru CheapOair. As the name suggest i got the cheap plane fare.
Helpful and easier than Expedia. The customer service was impeccable.
Your website is slower than molasses on a freezing day
CheapOair is very bad scam company agents are based in India they will double charge your credit card have no clue what they are doing and will not help you once you are charged and will scam you even if you want to change reservations within 24 hours also will ask you to give you 50% refund.
Company is total Scam desperate for credit card payments and business.
Tickets prices are doubled by cheapoair. Do not buy tickets from Cheapoair otherwise you will be scammed and won't get your money back after calling 100 times they will put you on hold keep asking you same questions. Garbage company who have no clue what they are doing accept scamming customers. Rating from my side -0 Stupid idiots working agents to managers.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

