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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Mali
1 review
0 helpful votes
Follow Jerry Q.
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Very nice one and easy to apply for booking many thanks for you

Date of experience: March 13, 2023
New Jersey
1 review
0 helpful votes
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Great booking experience and ease
March 13, 2023

Great booking experience and ease. Flight details were understadable. Flight prices were affordable.

Date of experience: March 13, 2023
Philippines
2 reviews
0 helpful votes
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I was very much Surprise why do you charge for booking fee.

Date of experience: March 13, 2023

How much do you charge for booking fee?
March 13, 2023
Previous review

How much do you charge for booking fee?

Date of experience: March 13, 2023
Missouri
1 review
0 helpful votes
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Was very helpful, and explained things. Would use again when needed

Date of experience: March 13, 2023
Florida
3 reviews
0 helpful votes
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I found this site and service Very easy to navigate. I was able to find an economical flight at a reasonable time for my daughter. I will recommend this site service to all of my family and friends.

Date of experience: March 12, 2023
Belize
1 review
0 helpful votes
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Good found fights we will use cheap o air again thank you

Date of experience: March 12, 2023
New Jersey
1 review
0 helpful votes
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Was very interesting to decide between the options, but at the same time to ease to navigate and choose the best option, the experience was great.
Now to enjoy the trip

Date of experience: March 12, 2023
California
1 review
0 helpful votes
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Thanks for taking care of all the little details that are often overlooked by the traveler. Great attention to customer service.

Date of experience: March 12, 2023
Arizona
1 review
0 helpful votes
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Very awesome experience and very quick approval at the most considerable decision.

Date of experience: March 12, 2023
Peru
1 review
0 helpful votes
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Super fast the attention si happy for that…………………….

Date of experience: March 11, 2023
GB
1 review
0 helpful votes
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It was good suggestion to use alternate day for cheaper price. Thank you...

Date of experience: March 11, 2023
Washington
1 review
0 helpful votes
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You already debited my account but issued only the booking number and not the ticket, i am very dissappointed on this

Date of experience: March 11, 2023
Massachusetts
1 review
0 helpful votes
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Strange guy called me after I booked and tried to sell me more stuff. I found it rude and not at all helpful/very time consuming.

Date of experience: March 11, 2023
Michigan
1 review
0 helpful votes
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Love booking thru Cheapo Air!
March 11, 2023

Love booking thru Cheapo Air! It is super easy to navigate the site! Wonderful rates as well.

Date of experience: March 11, 2023
California
1 review
0 helpful votes
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My experience has been amazing i will recommend cheapoair to my friends

Date of experience: March 11, 2023

All I can say is; simply the best!
March 11, 2023
Previous review

All I can say is; simply the best!

Date of experience: March 10, 2023
California
1 review
0 helpful votes
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Nice one
March 11, 2023

Nice one. Easy booked. I never had problem with it

Date of experience: March 10, 2023
Philippines
1 review
0 helpful votes
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Nice and easy to book thru CheapOair. As the name suggest i got the cheap plane fare.

Date of experience: March 10, 2023
Maryland
2 reviews
0 helpful votes
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Helpful and easier than Expedia
March 11, 2023

Helpful and easier than Expedia. The customer service was impeccable.

Date of experience: March 10, 2023
Florida
1 review
0 helpful votes
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Your website is slower than molasses on a freezing day

Date of experience: March 10, 2023
New Jersey
1 review
0 helpful votes
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CheapOair is very bad scam company agents are based in India they will double charge your credit card have no clue what they are doing and will not help you once you are charged and will scam you even if you want to change reservations within 24 hours also will ask you to give you 50% refund.
Company is total Scam desperate for credit card payments and business.
Tickets prices are doubled by cheapoair. Do not buy tickets from Cheapoair otherwise you will be scammed and won't get your money back after calling 100 times they will put you on hold keep asking you same questions. Garbage company who have no clue what they are doing accept scamming customers. Rating from my side -0 Stupid idiots working agents to managers.

Date of experience: March 10, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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