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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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El Salvador
1 review
0 helpful votes
Follow Nancy V.
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I would not recommend, they find good deals but have an excessive amount of add-ons that you will end up paying much more, also their customer service is generally pretty bad

Date of experience: April 18, 2023
Saudi Arabia
1 review
0 helpful votes
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Good and easy to used
April 18, 2023

Good and easy to used
The flight is more cheap done others.

Date of experience: April 18, 2023
Texas
1 review
0 helpful votes
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So far it's quick and easy and had no problems. Was contacted by staff to add insurance and explain the benefits. All went well.

Date of experience: April 17, 2023
Philippines
1 review
0 helpful votes
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Until now im still waiting for my confirmation flight to manila to guam via jeju air. The bank already charge the aifare fee. But still pending

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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Always makes it simple to make bookings, whether it's for flights, hotels, or rental cars.

Date of experience: April 17, 2023
Maryland
1 review
0 helpful votes
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I love this website Cheapoair, it's mean it how is the name Cheapoair I got cheap tickets better than other travel agencies and less layover.I am very satisfied 10/10

Date of experience: April 17, 2023
Georgia
1 review
0 helpful votes
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I hope you don't charge for check in bag as it is free per displayed informationoolo at the Southern Airway site;

Date of experience: April 17, 2023
Colorado
2 reviews
0 helpful votes
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Very easy and intuitive to book my flights. I would definitely book thru them in the future.

Date of experience: April 17, 2023
Massachusetts
2 reviews
0 helpful votes
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Your ticket agent, Ria Shaikh, made the process easier for us in a very kind and very professional manner. Great job! Thank you!

Date of experience: April 17, 2023
Mozambique
1 review
0 helpful votes
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I have been successful dealing with the booking with CheapOair, so my experience is very good! Actually it is the easiest way to get ticket for traveling nowadays.

Date of experience: April 17, 2023
Congo
1 review
0 helpful votes
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Okay but the sight is too selective of debit card to accept

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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Great experience
April 16, 2023

Great experience. It was very easy to navigate the site. Very customer friendly.

Date of experience: April 16, 2023
Maryland
2 reviews
0 helpful votes
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Good so far
April 15, 2023

Good so far. I have yet to travel on this trip. I will let you know after I have traveled.

Date of experience: April 15, 2023
Ohio
2 reviews
0 helpful votes
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Made everything simple, just a little long on hold,

Date of experience: April 15, 2023
Cambodia
1 review
0 helpful votes
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User friendly
April 15, 2023
Updated review

User friendly. Easy, clear and complete. I choose always CheapOair for my travel

Date of experience: April 15, 2023

Easy friendly user
April 13, 2023
Previous review

Easy friendly user. Good price, easy going. A lot of choice

Date of experience: April 13, 2023
Colorado
1 review
0 helpful votes
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Fast and Easy
April 15, 2023

Fast and Easy. We use Cheapoair every time we travel.

Date of experience: April 14, 2023
South Carolina
1 review
0 helpful votes
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Always book and am pleased with cheapoair. Your promos are an incentive to book.

Date of experience: April 14, 2023
South Carolina
1 review
0 helpful votes
Follow Mike M.
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First time using cheapOair I will let you know how my trip goes

Date of experience: April 14, 2023
District of Columbia
1 review
0 helpful votes
Follow Rebecca K.
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Great options to save money!
April 13, 2023

Great options to save money! Maybe the best travel service out there!

Date of experience: April 13, 2023
California
1 review
0 helpful votes
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I has bee use that site for my two last time trips and my experience was good

Date of experience: April 13, 2023

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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