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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Fast and neat without any significant delays. Great!
Trying to get a Representative to answer my question about the $13.95 extra charge.No Luck! Please advise.
Why was I charged an Extra $13.95 for my ticket?
Too many ads, simplify it! Also, no notification of checking in sent to me.
Easy navigation. Fast and easy to navigate. It was a seamless transaction. I got exactly what I was looking for.
So far is good! I have been using CheapOair services for my several flights, and I am happy with this website service. Thanks!
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Excellent service. Very informative website. No issues with the booking.
Ease in filling up the required information. I got lost though with the booking confirmation.
Great service, I have used this service many times and I have never been disappointed. Thank you for the good customer service and other options when I plan my travel.
Been using this site for a good time and works well
Your website is good, booking was easy.Good information on travel plan and once the booking was completed and paid for, actual travel arrangements was received by email, with booking confirmation and airline, reference- which was a great comfort in terms of knowing that the booking process had worked well.
CheapOair booking site recommends many options to optimize the overall cost. Once I made a booking, customer service called me immediately and assisted with adding additional services that I needed. This was great customer service.
I booked last night just waiting my confirmation until today,its still pending
EASY TO BOOK AND GREAT DEALS!
Cheap o air has the best prices online and I was able to get the exact flights I wanted
Getting the tickets was easy, but the price a little high, I know that Biden has made prices high, do to his stupidity. I am glad at the price, my lay over time is SHORTER, then Americans.
Great service and i appreciate your help to acquire this ticket
Second booking with your co, nothing but a mess. Flight out of dallas wrong airport on departure, so have to take a cab, different dallas airport coming back. Only 45 layover in Atlanta, could miss my whole international flight.
Good experience for as booking the flight and my car. The process was excellent and easy
Great and easy service. Just an overall good website.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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