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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Very friendly, providing competitive prices for the intended destinations.
Cheap o Air is very hard to contact with issues. I left two messages and called several times. No one returned my calls.
A bit confusing for the infrequent flyer and this mandatory review is nonsense...
Great Service, knowledgeable agent and I had good support
Always had Great Experience with CheapOair. Thanks
موقع مفيد جدا واسعار التذاكر ومقارنتها سهلة
Greet site and comparison very useful
Website is easy to navigate and responds quickly with reasonable prices!
Very good service and the agent was very knowledgeable and pleasant
There are so many additional fees that are not disclosed upfront.
Great and fast phone service. Very helpful. Solaman took his time with my reservations and was very patient.
Thanks for you. I like to use cheapOair. Thank you. Thank you. Thank you.
Fast service great price easy way to book a travel on line
Very good experince in booking and confirming flight. Site is very User friendly and provides various options towards enhancing the flight /travel experience.I am well pleased.
I would say that Cheapoair never ceases to amaze
Me how easy and convenient to make a reservation and giving me options within my budget means.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

