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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very user friendly, what a pleasure it was. Will use this site again.
So far all is well thanks site is easy to navigate customer service always friendly
Quoted 100% more money when directed to call for a better rate than the on-line rate from the SAME COMPANY online minutes earlier! Complete BS song and dance from a woman in India I was connected to blaming ME for not understanding the online rate was better even though the pop-ups urged me to call for a better price! Asked for a supervisor (three times), was told I could get a call-back sometime in the future. Called back twice, spoke with others and asked for a supervisor, was promised they would transfer, an hour later after a disconnect, still waiting on hold. An hour later, still on hold.
Deal with the USA.
Fk' them.
So far, the process of booking my ticket has been amazingly simple. First time customer…
I like Cheapoair customer service it's usually very quick and they are very polite
Great service extremely easy to navigate, plan to use every time moving forward
Great felicidades buena pagina me gustó mucho la recomendó
I like the way you can filter when searching for airlines, and recommended alternative dates.
Excellent service……………Very helpful
Excellent….,,, very helpful
Great experience. Always booking with you guys! Prices are always good and never changes.
Great service and they ready to solve what you need the most.
Good deals but do fall for at the check out to open credit card and them when you you cant use it and get a deal you want! But later 6-11 days when you receive that card and deal a flight is long gone.
Anytime you open a credit card you have to wait for the card to be mailed from the bank, in this case it was for Synchrony bank. Very sorry for the inconvenience.
Easy access and ease in using the site. I will use this site for travel plans
Great so far. I want to have another booking option and I am pleased CheapOair is ready to assist. I will recommend CheapOair to my relatives and friends and am sure they will be satisfied.
Easy to navigate and complete. Website is very easy.
You're only as good as your next flight. Any landing you can walk away from is a good landing.
Was fast and exciting would definitely use Cheap Oair in the future thanks for making my booking so much easier
Cheap O Air is the worse agency all over the world. Dont buy ticket from xheap O Air they just trap you and dont listen to you after that if you need help for like some reason you are unable to travel they not gonna refund or rebook your flight they steal your money and give you hard time. First they said yeah your ticket is still open you can rebook or get refund but when I call them again they give me same answer when I said okay I want refund for my flight they denied and they said cant rebook either refund because you ticket was expired! Air Line said cheap O Air will refund or rebook my flight but when I spoke to them they denied and said Airline denied my request
How can they do that?
There staff worse ………
The airline will always send you back to the original agency to assist, however, it does not mean that you automatically qualify for a refund or you can make changes, the airline didn't even review your reservation. Your ticket was booked in 2022 and is only valid for 1 year from the issue date, you missed the cut off and that is why we are unable to refund (non refundable ticket) and also do exchange. We did send you an email with the validity date when you cancelled this in 2022.
Good choices for flights to where I wanted to go. Difficult to get an itinerary from anywhere though
I have not received my booking information yet. Please send my ticket and payment method
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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