On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The service is convenient. Let me looking forward to see the following steps.
Si good I like the way they work and I would recommended it to my close friends and family
Excellent app, speedy, great value and always helpful when needed
I was unable to include an additional bag. No option to buy online. I tried 3 times and 3 times I had to include all the information.
Fantastic customer support! Prompt attention in helping me solve a problem I had.
Good experience and I like rapidity when support is needed.
CheapOair flight is Good experience, good price every time,
I wish I had booked earlier since I didn't know I would be arriving so late. However, your service was great!
I love it and have been using CheapOair frequently. It's easy, convenient and user friendly
It would be nice to see available seats earlier in the booking process.
Also, if there is a baggage fee it would be nice to see that right away and book together with your flight!
Great and reliable I really enjoyed the interactive experience
Booking is very easy. However, l want to know if l can choose a sit on my own without a charge.
Can't get checked into the flight. It is not recognized I don't have 50 words. Ugh
Are you using the airline confirmation? And did you log into your reservation on the airline website and not Cheapoair?
Fantastic deals, great customer service! When looking and making comparison with all the other travel agencies, you can find them online, the amazing prices cheapoair was having were faboulous, it was not time to hesitate, and for such a good deal, I was 100 por cent positive I was doing the best choice, when choosing cheap o air. Great job guys and thank you!
I will not recommend cheapoair to anybody, after they add some items i never ever REQUESTED, I WILL NOT RECOMMEND CHEAP O AIR AND WILL GAVE A VERY BAD REVIEW
You did an excellent assistant in booking. I am so thankful and bless to find this booking apps
Easy and quick reservations. I am very satisfied for the service I got
Excellent service. I have a great experience with several flights, and recommend to use it.
Great expertise and easy love it very easy steps to follow and easy to understand. Thank so much for your help
Excellent application, very helpful, and accurately. Fast and reliable
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret any inconvenience.