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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Good site, use it every year for my Xmas trip to see my family in Croatia.
Because I got put in economy on United Airlines when I paid for Premium Economy. Also, there Premium Economy is called Economy Plus so they didn't recognize and put me in the very last seat at the back of the plane. Although there were other seats available just humiliating and very disrespectful.
Muy bien gracias super amable pronto viajare gracias muy bien
The lady who helped me was perfect. I was upset about the death of my brother and how my sister-in-law was handling the funeral details. She was very patient with me and reassured me my flight was taken care of. Thank you.
Great service from the executives. Customer service is always amazing.
First it says my flight wasn't confirmed, after some seconds it says confirmed and l almost purchased another ticket
I am satisfied since this my first experience buying/ booking a flight on line.
I am pleased with the assist to get the cheaper price. Thanks
Easy to book, fast and convenient, website easy to work on safe and private
So far so good customer service. Good web site. Easy to access.
The app is Pretty easy to use and the prices are nice. I used this before with no issues.
Quick and easy. I didn't have a lot of time to find the right flights. I started with different airlines directly but it was very time consuming. Cheapoair did all the research for me
Best price & easy booking for an old lady!
Thank you everyone.
It was so Easy to book my flight thank you some other airlines ask to much
Quick and easy. Simple and straightforward. Safe and fast.
Very happy good easy to navigate used cheapo air before very happy
Very Quickly responding and good service also good deals very happy with cheap o air
Went well, had problems on other apps. Went smooth here. Easy to deal with and solve problems with.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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