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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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Connecticut
1 review
0 helpful votes
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Very easy to choose the flight, precise information on the extras

Date of experience: July 16, 2024
Virginia
1 review
0 helpful votes
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Great customer service for all their employees. You can't be their service and price

Date of experience: July 16, 2024
Florida
1 review
0 helpful votes
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Great and I would recommend cheapOair.com to others for good service.

Date of experience: July 16, 2024
Guatemala
1 review
0 helpful votes
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It was so easy to surf in the page, i find what i was looking for.

Date of experience: July 16, 2024
CD
1 review
0 helpful votes
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Good assistance...
July 26, 2024

Good assistance...no delays and hardship... Straight questions and answers

Date of experience: July 15, 2024
North Carolina
2 reviews
0 helpful votes
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Easy to navigate
July 26, 2024

Easy to navigate - I have used your app several times and have been very satisfied

Date of experience: July 15, 2024
Maryland
1 review
0 helpful votes
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Easy reservation process!
July 26, 2024

Easy reservation process! I would do the same for my next trip

Date of experience: July 15, 2024
Missouri
1 review
0 helpful votes
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The very best in customer care and professional courtesy. I've always love andvprefer Cheapoair for all my travel arrangements.

Date of experience: July 15, 2024
New York
2 reviews
0 helpful votes
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Very easy to Book!
July 25, 2024

Very easy to Book! Great Deal on flights and many options available

Date of experience: July 15, 2024
Illinois
1 review
0 helpful votes
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Ez to check different flights
July 25, 2024

Ez to check different flights. Easy to book. 24 hour cancellation policy.

Date of experience: July 15, 2024
Kenya
1 review
0 helpful votes
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Chat not helping me with my questions. I need to know if I can be helped to change my current reservation ******* to have only one stop in the Schengen area

Date of experience: July 15, 2024
Hawaii
2 reviews
0 helpful votes
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The quick affordable trip, with a specific dates and times I need to book my trip

Date of experience: July 14, 2024
California
2 reviews
0 helpful votes
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Great service and easy to navigate, service support called to make sure everything was good

Date of experience: July 14, 2024
Washington
1 review
0 helpful votes
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Ian very happy about this app, it easy and helpful and sort my problems

Date of experience: July 14, 2024
New York
1 review
0 helpful votes
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Very good site, easy to navigate and will recommend to others.

Date of experience: July 14, 2024
Turkiye
1 review
0 helpful votes
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Very nice deal with then I can get help if I need and very cheap tickets

Date of experience: July 14, 2024
Louisiana
1 review
0 helpful votes
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Is awesome is good working the guys talking to me like friendly and appreciate it

Date of experience: July 14, 2024
New York
1 review
0 helpful votes
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All good
July 24, 2024

All good. So far I have been pleased with my experience. Thanks

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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A well and perfect app and I saw mostly peoples are satisfied from your app

Date of experience: July 13, 2024
Texas
1 review
0 helpful votes
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Thank you!
July 24, 2024

Thank you! Your site had the best air schedule availability

Date of experience: July 13, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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