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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Job well done, and don't have to change page or site. Very easy-to-use
Love cheap flights and the customer service is so great love you
The experience is extremely good as always. Please keep up the great service rendered to customers.
Greatest Service ever! No one can beat CheapOAir about everything related to travel
Great experience keep looking on other sites couldn't find anything in my price range hope to book with y'all again sometime
Quick and easy no hassles no push on selecting items I didn't want
Very good price for the flight, and after searching other sites you guys gave me the best price.
Cheapo air has always been assisting in the best possible manner, honestly.
Many flight options and cheaper rates. Smooth transactions.
It was easy to find a flight that suits my schedule for a fair price
Easy to book and find better price. A lot of great selection to book
You guys are awesome, please continue to do what you do. Just an honest opinion though. Do go the way of future failures and neglect the fact that you are putting people where they NEED to go and not just where they WANT to go and jab us with spending more money for going to a graduation or such. Stay the current course and don't forget to make sure your CEO doesn't start granting him/her self massive bonuses for inflating their Profit and Loss statement.
Efficient and quick. Seat selection part was a bit confusing at first.
Excellent customer service and organized website design, The app makes it very convenient anywhere anytime for booking trips and more. Offering the best prices and deals to save time and to continue your journey on time.
Excellent flights offered & quick & easy booked & payments!
To get flights was easily for me and my family, so I think to use it for my next trips, too.
The site is confusing with totally different layouts from page to page and confusing fees that are ridiculous. Just a way to obfuscate the actual price.
Absolutely obnoxious, and I haven't been emailed anything.
I tried to purchase some sort of priority thing for $5.XX and the button to actually submit didn't do anything. I think someone forgot to make it into a link or a button.
I wish that carry-on luggage would be included in the price of the ticket. The price for the luggage is as much as the ticket, that is outrageous.
Easy,, quick, no problems at all, didn't have to stand in line, I would definitely use CheapOair again and I would definitely recommend it to any of my friends
Quick site to book flights, great prices will be a frequent customer!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members