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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent Service and fast booking. I've been using this company for all my travels for many years.
Great site and easy to navigate through would use again when traveling.
Outstanding. Travel before to Mexico and the service was excellent
Great customer service! Booking was straightforward and easy to navigate.
Easy to book a flight, find it easy to get reasonable deals and times
I have to get back with you on that. So far, things are working well. I hope it continues.
Easy to book easy to use apparently good deals good choices.
Waiting on email conformation regarding my tickets to the UK
Quick and easy and loads of flights to pick...
Spirit airlines is a disaster for an airline,. When you add Florida airport, prayers are in order.
Attention to detail very good. Very knowledgeable customer service representative.
Somewhat confusing about seating and baggage fees. But I need to go so just trudged thru.
User friendly and makes the transaction process very easy.
Easy, fast, reliable, cheap. I enjoyed looking for my flight
Not very good. While trying to book, prices keep changing to higher prices 3 times
I had to go up on price and repeat over and over again. I think I might use someone else next time.
Thank you for your feedback. Our apologies for the inconvenience.
Excelente servicio
Los recomiendo
Muy buenas opciones
Excelentes planes de seguro
Mejor que otras opciones que visite antes
It was a very nice and pleasant way to book a flight and car. I will use this site again as the easiness of this was good.
Cheaper, good customer service. Had a great chat and help from agent Romeo. Thank you
Quick and easy process, very easy to understand. Fast process
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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