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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Jamaica
1 review
0 helpful votes
Follow Orlene P.
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Love the reminders
July 17, 2024

Love the reminders. Quick responses. Nonstop Updates are great

Date of experience: July 7, 2024
North Carolina
1 review
0 helpful votes
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Good view of the offers, thank you. I could screw in a nice list of possibilities.

Date of experience: July 7, 2024
Uganda
2 reviews
0 helpful votes
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Very good.I was iinitially apprehensive that I would fall prey to cyber crime, but I received then confirmed my ticket as authentic

Date of experience: July 7, 2024
Sri Lanka
1 review
0 helpful votes
Follow Pathmanathan C.
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I gad great flight from Thai airline through cheapo web it s so reliable great.so far best price and only quality flight

Date of experience: July 6, 2024
Arizona
1 review
0 helpful votes
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Good deal and was easy to use made travel easier for myself and family

Date of experience: July 6, 2024
California
1 review
0 helpful votes
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Price changes in minutes
July 17, 2024

Price changes in minutes. Not good. I don't believe the new customer disc ($30), was applied or the bereavement discount applied either ($60), nor was it offerred. I'm flying to my sons funeral at Arlington national. Cemetary.

Date of experience: July 6, 2024
Connecticut
1 review
0 helpful votes
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So easy and quick!
July 17, 2024

So easy and quick!
I always book in Cheapoair! They have so many different airlines! You can find the one is good for you!

Date of experience: July 6, 2024
Maryland
1 review
0 helpful votes
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It's all good and highly recommended for my friends and well wishers

Date of experience: July 6, 2024
Philippines
1 review
0 helpful votes
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Great experience, easy and convenient online service. Will definitely book again in our future travel.

Date of experience: July 6, 2024
Philippines
1 review
0 helpful votes
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Very responsible company
July 16, 2024

Very responsible company. During my travel. I always go this website

Date of experience: July 6, 2024
Arizona
1 review
0 helpful votes
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It is a straightforward website; the payment plan affirms that it offers extra time to pay for flights.

Date of experience: July 6, 2024
Virginia
1 review
0 helpful votes
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Stop with the hidden fees
July 16, 2024

Stop with the hidden fees. With inflation including with flights makes people travel less.

Date of experience: July 5, 2024
AE
1 review
0 helpful votes
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The app does nothing for my trip which is a disappointment. Guess that's life

Date of experience: July 5, 2024
Honduras
1 review
0 helpful votes
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It is always nice to book with you. I have had good experiences in the past.

Date of experience: July 4, 2024
Oklahoma
2 reviews
0 helpful votes
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Great ticketing and web resources
July 14, 2024

Great ticketing and web resources. Fast and accurate, near as I can determine.

Date of experience: July 4, 2024
Indiana
1 review
0 helpful votes
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Really easy to work with and there are the best deals. I recommend it

Date of experience: July 4, 2024
Missouri
2 reviews
0 helpful votes
Follow Winnie K.
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Great service and cheap flights that I can rely on all the time

Date of experience: July 4, 2024
GB
1 review
0 helpful votes
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No uk customer service number so they no way to speak to an advisor

Date of experience: July 4, 2024
CustomerService C. CheapOair Rep
over a year old

We do not have an office in the UK any more, you must call our call center in the USA 001-646-738-4820 we also have a live online chat support link on the website www.cheapoair.com/customersupport

Arizona
1 review
0 helpful votes
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Excellent pricing and quality product, we are happy to be clients of cheap o air

Date of experience: July 4, 2024
California
2 reviews
0 helpful votes
Follow Daphne Q.
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Always a great experience with you. Thanks so much for making it easy.

Date of experience: July 4, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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