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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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It was easy to to understand. That's why I chose cheap flights easy to get what you want. 😊
I have booked many international flights using Cheapo air.
Customer service was great my experience, customer service she took the time to explain everything in details. Got me a greater deal.
It was easy to schedule our trip so far. I hope you good seats on.
Through the years CheapOair has been nothing but awesome! I highly recommended to my friends.
Muy bueno siempre muy serviciales en ayudar a escoger el mejor vuelo
Good and easy to book online I have not gone on the plane until September 3
Not so good, i have a bad experience with chesp o air, hopefully i would let all my friends and relatives knows my experience with cheapoair.
Like it, been customer almost 10 years. Easy to views flight details
Quick and reliable.I felt it so quick to check and see details. Easy payment options. Thanks.
Wonderfully designed and helpful the anyone who is looking
This has been a good experience for the prices for airline tickets. The 1 thing I dislike is the representative calling after I place my order. They try to up-sale and are so pushy that I have hung up with the representative 4 out 4 times I've placed my airline tickets.
I made a mistake and reversed the order I was going to be flying. I discover this immediately and called to cancel. The customer service representative tried to charge me an extra 56.00 dollars for this mistake. You guys think all old people are stupid. I'm disappointed with the disrespect.
Thank you for your feedback. We regret any inconvenience or frustration
Very impressed united airline had the booking no and gave me details!
Considerable confusion with reservations. Live helpers could not find my reservations. In all I was texting for nearly two hours. It was a fiasco!
I'm receiving conflicting messages. And I'm being requested to perform tasks that are already completed. The online "help" at Facebook is dismal, and a total waste of time.
I did not make a booking on July 24th. I have an itinerary, that begins in two days. The status of the booking is fine.
I don't know what to say about this message I am responding to now.
It seems to me that no one who is actually responsible to read and understand an inquiry actually does that. None of the replies I have received respond to the inquiry.
And sending me a "yes or no" questionnaire about something else is rather pointless.
JD Allen
The service is always good, no complains at all, thank you 123
Smooth navigation and refined searches to suit my budget within the suitable dates
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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