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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I find the choices helpful. It's easy to book and look at then options
Me pareció muy rápido y bastante buena las reservas con esta app
My booking went very smooth, no misunderstanding! I am very happy!
Thank you!
Servicio excelente! Muy fácil reservar en línea encontré lo que buscaba
I always find better deals using this site and good alternatives
Was a quick and organize search and process, the site is simple to use and research
Have been buying tickets here for years. Very pleased. Never had an issue
Competitive rates. Ease of website. Trusted site. Recommend.
Need lower seating prices if I already selected on flight to connect
I have booked a couple different times through you and never have I felt so disappointed by having to pay 150.00 to cancel a flight I booked only 20 minutes of cancellation. That is just Ridiculous. And it should not happen to anyone wanting a refund!
We use cheapoair every time we book an international flight. It has always been an easy, stress free, experience.
Excellent service as usual. Will consider next time also. Thank you
Easy to book and fast and secure, thank you for cheap flights
My first time was an exceptional trip that is why I would do it again.
Flight has changed 3 times. No way to add another to get flight change details. And I cant change my email or password.
We did experience some extra charges, the scheduling was fine.
Es importante que valoren y respeten las necesidades del pasajero.
Love CheapOair they always have great deal and all flights always on time
I chose a flight for my elder mom with 7 hour duration and the Confirmation shows 14 hours arriving next day. And now is charging more money to change the flight and wasting more of my time
Thank you for the feedback. We show that you have now spoken with our representatives regarding your concerns and this has been resolved. Our apologies for the inconvenience.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reviewed the reservation to Key West and we do not see that you cancelled this booking, nor did you call us and speak with anyone. Is this the right reservation you provided?