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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Exelente plataforma para realizar compras de viaje y muy seguro
I had rent a car which you had charged me 1264 usd.plus the insurance 189$.
First: you charge in usd. They charge in ca$
Second. You had charge taxes. They charged second time.
Third:. Their rate per week. I took the car 19 days. They charge for three.compleye week 789ca$
Third, even took online insurance. They charge extra 11.99ca$ as insurance.
I end up paying 2191ca$ equivalent to 1565$ instead of 1264us$.
Please adjust your quotation adequately to prevent surprise. Also if rent in Canada. You should book ca$
Buena dinámica de aplicacion que la hace muy rápida y efectiva
Very convenient and easy for the user who wants it and I think I go with it always.
I've booked all my trips to India with Cheap-O Air. Never had an issue and always got the best deal out of anywhere or anyone else I've known.
I have not been provided with the require confirmation codes to check in with the airlines and thus have been charged additional fees at the airport to check into my flights. This is very disappointing as a customer and unfair.
Confirmation or airline PNR code was listed on the email confirmation we sent located right below the flight details. We also have 24/7 agent available to assist if you had called into the office. Our apologies for the inconvenience.
Flight attendants were friendly and nice.
Made our trip enjoyable.
The airline Frontier sucks, the car rental place was a rip off. I spent more money the what you advertised. I will never use your site again
Unfortunately we have no control over the airline or car rental operations, our apologies for the inconvenience. Please contact the individual vendors and provide feedback directly to the them so they can also address your concerns with their service.
Lost return flight due an error in my wife's name on the ticket.
Easy and convenient to book airline tickets and also other requirements of travel such as hotel and transfers, it seems.
J'ai voyagé plusieurs fois avec Cheap O air mais je ne sais pas combien de points j'ai totalisés
Worst response to an emergency possible… was told too bad pay double ito leave for LA
Very good would use no other agency thank you CheapOair very much
It's a very nice and very comfortable experience also to book my tickets
Great Choices. Great Customer Support. Easy Choices. Superb
Great Support & Search. Search bar gives more options. Quick response.
Awesome agent. Cheap prices. Would refer friends and family members
Very good service and good price and I appreciate the help to find a emergency fly.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We have reached out to this reviewer regarding their concern. CheapOair.com is a US based company and prices are in US dollars (USD). For future reference, We do have a Canadian website, CheapOair.ca for prices in Canadian Dollars (CAD). You were charged a currency conversion exchange rate by your bank or financial institution for these transactions which we do not control. Our apologies for the frustration.