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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
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Instant Feedback

231,378 reviews

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California
1 review
0 helpful votes
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Flight departure change
September 11, 2024

Very very good attention from the staff, I had to make a change in my flight and the young man who helped me was very friendly

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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There is not good after sold Tiket not complete service after tip I should not gave tip if he was like this only first time patios he was not that happy asfter I bought it from other guy and this guy I just talked to start he don't have no time other guy has no time so I start to buy from him add another my friend same flight he was helping me for Patient but after I bought a ticket he was not seem to care that much $#*! before so I was not really happy I giving good feedback but I wish I could take back

Date of experience: August 31, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. We regret your experience was not satisfactory.


I love service and price
September 9, 2024
Previous review

When I buy a cheap ticket I cannot extra bag and price I don't know that is the funny thing is I don't like at all if I wanna take a bag I should have a choice that little small price or a big price whatever the back I can add so I can compare the price with the other place

Date of experience: August 29, 2024
Australia
1 review
0 helpful votes
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I want to know my check in baggage allowance must be detailed in my itinerary.

Date of experience: August 31, 2024
Maine
1 review
0 helpful votes
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Very good
September 11, 2024

My experience with CheapOair is very good. I have had my travel booking done through CheapOair severally and they have always done it well.

Date of experience: August 31, 2024
Grenada
1 review
0 helpful votes
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Cheapoair is indeed user friendly and will recommend to a friend

Date of experience: August 31, 2024
Illinois
1 review
0 helpful votes
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Get the lowest airfare in a minute
September 11, 2024

I searched many websites before get back to the Cheapoair.com website, so far this is the lowest price compared to all others. Thanks.

Date of experience: August 31, 2024
Kentucky
1 review
0 helpful votes
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I have been using CheapOair for years now and i am satisfied and impressed with the quick services and flight deals

Date of experience: August 31, 2024
Nevada
1 review
0 helpful votes
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Great
September 10, 2024

They find the most affordable offers always. They never disappoint

Date of experience: August 31, 2024
Uruguay
1 review
0 helpful votes
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Buen
September 10, 2024

Sin buenos los precios. Fue decepcionante el cambio de un pasaje en el que cometí un error de tipeo. Lo corregí inmediatamente con ustedes y pague 194 dólares del cambio de boleto

Date of experience: August 31, 2024
Belize
1 review
0 helpful votes
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Good job.
September 10, 2024

Found low priced flight for an emergency flight back to the States.

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Quick and fast customer service with professional knowledge and easy

Date of experience: August 31, 2024
Alaska
1 review
0 helpful votes
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Frequent flyer
September 10, 2024

I have been happy with services to date and usually prefer the conveniences of your services.

Date of experience: August 31, 2024
Massachusetts
1 review
0 helpful votes
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Some of the indian agent are not helpful
September 10, 2024

I was calling the agent to assist me because I was trying to have online check in today around 7am Aug 31 US time but they don't assisted my perfectly. My boyfriend noticed it so he said I paid for this trip on your app but you will just said we will contact the alaska airlines. They should assist us properly so after that my boyfriend told the agent so the girl agent assist us already. The agent maybe busy because we can hear noise from background maybe she's working remotely from here home

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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No hassle
September 10, 2024

There is always availlable customer Service when you chat the app. Easy to book and easy travel

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Thank you
September 10, 2024

Easy fast and cheap I like this page
I will always recommend this

Date of experience: August 31, 2024
New York
1 review
0 helpful votes
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Is great
It helped me find the cheapest ticket as far as I think

Date of experience: August 31, 2024
California
1 review
0 helpful votes
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Best
September 10, 2024

The best prices and services with high quality and availability when I need it!

Date of experience: August 31, 2024
Tennessee
1 review
0 helpful votes
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Miss
September 10, 2024

Very good price, excellent options, and a good promotions.

Date of experience: August 31, 2024
Texas
1 review
0 helpful votes
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Good price and easy to use and last minute booking with good prices

Date of experience: August 31, 2024
Delaware
1 review
0 helpful votes
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Great
September 10, 2024

Good as i have always book through Cheap air thanks this is enough, please

Date of experience: August 31, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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