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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Self explanatory app, awesome deals, very convenient with someone who is busy all the time.
Fair and fast service with really good results. Booking is really easy
Very very cheaper Keep going Prices must always be improved thank you
Excellent on customer service. Ticket fairs affordable. There are options to choose from
I am happy with the swift bookings as well as the online support if i have a problem.
Customer services sucks! Not very helpful especially on seats and cancellations.
Excelente, muy bueno, de nuevo los usaria para comprar pasajes
Soothe nice & meaty! Way to go cheap o air!🥸🥸🥸🥸🥳🥳🥳🥳
J'apprécie bcp votre service parce que vous arrivez toujours des solutions
Good service. It's my prefered travel service since more than five years
Experience was fantastic, I received all my necessary information right away. People I have talked to were very friendly and helpful and saved me money.
Experience hass been great! People I have talked to were very friendly and helpful and saved me money.
Good price and fast booking. Easy to use user interface. I got a verygood price
Excellent, when in doubt go with cheap air. Always can rely to find something cheap.
Simple and easy to understand the procedure. Thanks and best
Fast and quick very easy to navigate i have no problem finding all the details needed
Leg room seats required for self and wife as wheel chair assistance
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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