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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Easy transaction thank you. I have been checking the cheapoair website for two weeks now and I am glad I finally did my flight booking.
Great service, very fast, informative and I would recommend it to friends and family.
Always a good experience for myself with airlines never problems
Good and satisfied nice to remind customer everything,includ phone call and Email.thank you,and you guys do the great job!
Nice,verything looks easy and will save this website for the futher.
Services are very good. I been buying my airline tickets from CheapOair for years, it is a reliable company.
Services are very good. I been buying my airline tickets from CheapOair for years, it is a reliable company. My Fiancee, Martin de la Torre, bought the ticket for me.
Cheaper tickets, but you do loose on things like baggage and have to pay extra for several thongs
Your customer service is extremely rude and unhelpful. The phone agent wasn't helpful and refused to help
All passengers always looking for the best price including bags in carry equipment with visitor family bring gift this the reason to many people hard to travel the priceless is very high every one need help travel people for travel in business goes very up yours company make more money keep open you bikinis open to support people to continues traveling thanks to help gòod pŕiçe
Excellent customer service and easy to reach when there's a problem.
Cheapest airfare compared to other sites during february break
Easy to use and very comprehensive
I have herd a good experiences with cheapair
Affordable and reliable! Easy to use! This will be our 5th time purchasing from them!
Too much additional fees that should be included in the original price.
I was so upset because my flight was cancelled and they helped me to get the full refund from the other airlines
Good so far. You book the flights and keep me informed on the trip which adds confidence.
It was easy for me with all the help that I got. He was so helpful with my needs.
Fred was very helpful, patient and extremely polite and professional.
Hassle-free service. Good Support from Customer care also.
The most reliable site. Have used it for years and has never let me down.
Our flight went smoothly; flights were in time
I also made I had TSA precheck on my air ticket, it helps with the long queue at the airport
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members