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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Excellent job and wonderful
When serving people are good.
Their ability of serving and customer service is wonderful
I can always find a good deal with CheapOair. I am a victim of timeshare fraud. With that said, CheapOair has made using the timeshares easier. The flexability, timeliness and accuracy demonstrated by customer service is unparallel to other travel platforms. I especially like the fact that I can book all that I need in one place, hence, I only have one customer service call to make if need be.
It was very easy and simple,the service I received was very good.
For years they have been better, faster and a bit cheaper and the reservation grid is really helpful!
Good service, everything was as stated and expected.
I would recommend it
Your services are amazing and I really appreciate them. Thank you
Easy to follow website, and in understandable language...
Good and positive, Nice customer service agents was calm and resourceful,
Amazing
I definitely have to use cheap pair for all my needs! Fantastic
Good customer service efficient effective Thank you much 🙏 💖😇🥰
Great as always love the service and convenience will continue to use
Great experience. Friendly staff. Got the help i needed. Five out of five
My experience was always good and i would recommend a friend
First time I'll let you know when I get there. When I get there I will let you know stupid
Bad experience altogether many times. No price adjusting ever done if the ticket fare price drops. Do not trust these people.
Muy eficiente, buena atención y muy confiable 👍 muy responsables en da un buen servicio.
Ok been relatively easy and it was easy to follow. It's all completed
Sorry, I have nothing to say because this is my first time. I hope this is good.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. As an agency we must abide by the airline fare rules. We regret your experience was not satisfactory.