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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I had booked a flight and hotel, there was no hot water in the hotel and I was not given a refund.
Fast customer service, good prices nice experience. I will definitely use this service again
Good luck to you and other members in your office & hope to travel soon
Good experience, and good service, they respond you always when you have any problem
Easy to follow instructions. Pleased with the layout. Thanks
I changed the names on my flight but still the same what is the problem
I have very good experience. I can book very quickly and the staff is very friendly.
Excellent service. Definitely will book with CheapOair again when traveling. Thank you
The worst experience ever,, cheapoair will rob you any and every chance they get,... I'll nvr use i
Then again,, they are thieves,, they'll lie and mislead you just to get your money! Unreal just how bad they are,,,
Sorry to hear that you had a bad experience. Let us know what the issue is so we can address it.
I know airlines are being so cheap about seating but. When I booked this flite you made it appear I was selecting seats at no charge then blocked the return flight and had someone from India call me and try and sell the seating to me. In the day and age of scam, scam, scam. That really feels like a scam.
La experiencia que he tenido es segura y sin problemas y es buena
Es una excelente experiencia en todos los servicios y productos
La experiencia ha sido muy buena. He comprado tickets en otras ocasiones y ha sido muy buena experiencia
Good price, good service, quickly respond, easy find in the web
Very easy booking. Great flights available with reputable airlines. It took about 15 minutes, start to finish.
You all take great care of me, and I thank you! I'm always provided great customer service!
I was booked on a very small airplane and set directly behind pilot. I could touch his head. Flight was too long.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Name changes are not allowed on tickets and haven't been allowed since 2001. Unfortunately we must follow the airline rules of the ticket you purchased.