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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Excellent choice and easy to make bookings hassle free. Keep it up.
It's all good, just some confusion on tiket amount. Thanks Ms Harrell
Nice and easy very fast also very cheap i would recommend to everyone i know
I enjoy it so I do it again and again I tell other about it thank
Overall great, the design was simple and straightforward.
I have used CheapOair serveice for more than fifteen years now I think is great flight management company.
It was a brief and concise process that made it very convenient for me to purchase a ticket. "Thumbs up emoji" was my original response because I figured that was an easy way to show that all was well, but my response was deemed too short.
Reliable, easy to navigate and change dates times. Live assistant is available
Exelente servicio siempre he viajado con ustedes, no dudo en aplicar las compras de mis boletos con ustedes siempre será muy especial
Excellent work by all involved and very user friendly with booking flights
More years travel with cheap air,i satisfied booking cheap air
I like the service so Fast and cheap. I will recommend cheap o air to anyone with flights need
The airline change the flight, I accepted the changes and the new itinerary #******* is not updated.
Excelente servicio y buenos precios. Y mejores aerolineas
Was able to visualize different air lines and it was easy to navigate
I dont like all the add ons. Other than that it has been ok so far.
Pretty easy for an old gal (79 years old) to figure out and use.
The service has always been one I could trust, and that means a lot in these days and times.
Best ever service i experienced since im using this site and happy with my service
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

