On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast and easy. Customer service representative was extremely helpful.
Great experience so far. Very convenient. Easy to locate and book.
Ease of use and great prices. Customer service is good as well.
Thanks for making this easier. It is nice to be able to have choices.
Price twice as high as originally shown when selecting flights
Muy buena experiencia Me encuentro satisfecha conforme con el servicio
Excellent site for flight booking. You get a very nice deals for your money.
Very user friendly in all aspects of the website.
I would definitely recommend to others.
Okay. Always experienced good communication. Response is quick.
GOOD OPTIONS THANKS I DON'T HAVE ANYTHING ELSE TO SAY BECAUSE IT'S THE FIRST TIME I HAVE USED YOUR SIGHT BUT WILL USE AGAIN
Easy to navigate & book flight.The prices are within my budget range.
Great service and good search engine, that help me to find the economy rate airfare
Good service, affordable price, good platform, great personal
Love it so far will definitely recommend this app to my friends and family.
Good service thank you explain everything good talks guy knows everything
Good company. We could rent a car and the hotel. Very good information.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. People all over the world are able to go onto their computers and phones and look for the same limited seats on any given flight. It can be easy to see how fares and even flights can sell out very quickly. That is why it is an industry standard that fares are never guaranteed until the ticket is issued. We regret any inconvenience or frustration.