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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Just booking now, so far so good, the scheduling was user friendly and i like the option of the site recommending alternative days to fly. We will see when i arrive at the air port on the day of my departure
Confusing when choosing a specific seats and possible related charges.
Agent who did the booking on 9/5 was very helpful. She made booking our travel quick and easy.
Great website and cheapest to book your tickets! Always very reliable
CheapOair! That's where! I never had a problem booking my flights.
Quality food,good seats,well maintained,good workers and ideal service.
Good Service quick and easy have used before and will use again in the future 👍
Ok good website helps a lot with booking and make it easy good all in
Fast booking I love it! Good that u have the app that help us find cheap flights easily!
I spoke with an agent explaining I needed to be in the SF Bay Area the weekend of 8/31/24-9/01/24 to attend a funeral I stated I can provide written proof of this and requested discounted ticket. The agent was polite but unwilling to make an accommodation - Neil Penn
Purchasing ticket on line through Cheapo Air has been improved. Flexible and more options it offers now but still a fast process!
Booking went through just great. Everything went fine. I will book again
Very user friendly and efficient for new comers and quite trustworthy if i do say so myself
Delicious in an unexpected way. We'll book again. Thanks!
Missed to flights and got to destination late
Not able to enjoy because we got there late next day had cruise
Easy to navigate, pretty cheap prices in real time, no guessing
Great experience with your company and very accurate and I just love it
First time ordering and was fast, quick, easy and painless,.
Easy to use low prices. So far I have had any issues. Emails are easy to fallow instructions
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members