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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

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New Jersey
1 review
0 helpful votes
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Always Dependable
September 21, 2024

Cheap-0-Air is a wonderfully dependable agent to book my flights.

Date of experience: September 11, 2024
Australia
1 review
0 helpful votes
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Quick and very smooth professional and would recommend to any one

Date of experience: September 11, 2024
Oklahoma
1 review
0 helpful votes
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I can't wait for my trip
September 21, 2024

I can't wait for my trip. I will continue to use CheapOair for my flights

Date of experience: September 11, 2024
Texas
1 review
0 helpful votes
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Shifty pricing and unclear practices
September 21, 2024
Updated review

Was simply trying to book a vacation for my wife's bday and had to cancel booking twice because I was advised of departure and check in times incorrectly. It took 4 days of searching and calling to book again near the same price. Now we're staying at 2 separate hotels unfortunately because of a 1 night mistake. I refuse to pay $300 for 1 night when my package was charging $360 for 4 nights.

CheapOair attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 11, 2024

Lag in booking Lag in booking Flight got changed Flight...
September 17, 2024
Previous review

Lag in booking Lag in booking Flight got changed Flight got changed

Date of experience: September 7, 2024
Philippines
1 review
0 helpful votes
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Very reliable and convenient
September 21, 2024

Very reliable and convenient. I have been using this for the longest time

Date of experience: September 11, 2024
Texas
1 review
0 helpful votes
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It was good and very easy
September 21, 2024

It was good and very easy. Straight forward best offer on flights.

Date of experience: September 11, 2024
North Carolina
2 reviews
0 helpful votes
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Great Website
September 21, 2024

Fast and easy not to mention Awesome prices. Thank you for this

Date of experience: September 11, 2024
Rhode Island
1 review
0 helpful votes
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Excellent services
September 21, 2024

I always satisfied and have book probably a 100 flights with you.

Date of experience: September 11, 2024
Texas
1 review
0 helpful votes
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Good
September 21, 2024

I have no problem or issue to report. I have been booking with cheapOair for very long time.

Date of experience: September 11, 2024
North Carolina
1 review
0 helpful votes
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Very easy transaction they completed and I didn't need to make anymore calls.

Date of experience: September 11, 2024
Georgia
1 review
0 helpful votes
Follow Suzette O.
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I have been treated with respect and received helpful advice and information.

Date of experience: September 11, 2024
New York
1 review
0 helpful votes
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Nothing is easy
September 21, 2024

Nothing is easy. Can't hold a seat which is causing me a lot of stress.

Date of experience: September 11, 2024
Georgia
1 review
0 helpful votes
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Airlines
September 21, 2024

It's great, price good, But the price keeps on changing every minute.

Date of experience: September 11, 2024
Florida
1 review
0 helpful votes
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Great service
September 21, 2024

Best site ever, love it and use to look for flights deals for all my family

Date of experience: September 11, 2024
Bahrain
1 review
0 helpful votes
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Great service
September 21, 2024

Airline tickets and customer service very responsive helps to resolve issues

Date of experience: September 11, 2024
Washington
2 reviews
0 helpful votes
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Easy app to navigate, I have used this app in the past, never had a problem, definitely recommend.

Date of experience: September 11, 2024
Bahrain
1 review
0 helpful votes
Follow Naji K.
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The experience was good and enjoyable and I got the best prices. You can refer to the website if you need to make other reservations. I would like to get price offers for flights and hotels With sincere thanks and appreciation

Date of experience: September 11, 2024
Israel
1 review
0 helpful votes
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Quite comfortable., with basic beverages and meals...the personal was kind.

Date of experience: September 11, 2024
New York
1 review
0 helpful votes
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Wonderful
September 21, 2024

Good I always enjoy booking with cheapoair. It always runs smoothly

Date of experience: September 11, 2024
Eswatini
1 review
0 helpful votes
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Payment
September 21, 2024

The payment confirmation was declined. And after a day, the same card was accepted. Did not understand why.

Date of experience: September 11, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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