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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Cheap-0-Air is a wonderfully dependable agent to book my flights.
Quick and very smooth professional and would recommend to any one
I can't wait for my trip. I will continue to use CheapOair for my flights
Was simply trying to book a vacation for my wife's bday and had to cancel booking twice because I was advised of departure and check in times incorrectly. It took 4 days of searching and calling to book again near the same price. Now we're staying at 2 separate hotels unfortunately because of a 1 night mistake. I refuse to pay $300 for 1 night when my package was charging $360 for 4 nights.
Lag in booking Lag in booking Flight got changed Flight got changed
Very reliable and convenient. I have been using this for the longest time
It was good and very easy. Straight forward best offer on flights.
I always satisfied and have book probably a 100 flights with you.
I have no problem or issue to report. I have been booking with cheapOair for very long time.
Very easy transaction they completed and I didn't need to make anymore calls.
I have been treated with respect and received helpful advice and information.
Nothing is easy. Can't hold a seat which is causing me a lot of stress.
Best site ever, love it and use to look for flights deals for all my family
Airline tickets and customer service very responsive helps to resolve issues
Easy app to navigate, I have used this app in the past, never had a problem, definitely recommend.
The experience was good and enjoyable and I got the best prices. You can refer to the website if you need to make other reservations. I would like to get price offers for flights and hotels With sincere thanks and appreciation
Quite comfortable., with basic beverages and meals...the personal was kind.
The payment confirmation was declined. And after a day, the same card was accepted. Did not understand why.
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/

