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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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My experience is good
I always use cheap air to book my flights
The service has been great for finding cheap flights in one place with airlines I prefer
Always good service when I bought a flight through here. I will continue to use this sight
I booked a flight for 4 passengers and have confirmation for 4 and now it's saying 3!
Had a good experience and services foster booking air ticketing.
Siempre ha sido muy bien. Es una entidad seria en el manrjo de estas transacciones.
Just what I needed. As a retiree I dont have much money to spend so I an thankful and happy.
Not much to say, but I want to assure that It was a great experience.
Es fácil de buscar y entender sobre lo vuelos, y Pongo 4 estrellas porque la persona que me atendio quedo en regresar la llamada y nunca llego
Generally fine but a little confusing with all the add ons etc.
Thank you for your help. I got everything in order including the travel protection. Agents were courteous and helpful.
It was quick and easy, but it take time to get the confirmation
Absolutely enjoyable...I could not ask for better service
Good deals easy to find things on the site. Plenty of options
I've booked several flights with Cheapoair now
And i've always gotten great rates and the process is pretty simple.
Hasta ahora todo bien, muchas gracias, lo único es que el servicio ya en el avión necesita un mejor servicio
My middle name is always input with my first name and I can't check in
I receive Excellent service with Cheapoair. They are the best.
Excellent experience with Cheapoair, Cheapoair is my chose
Buen servicio en la selección de boletos, buenas ofertas..
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see you were already assisted by an agent who confirmed 4 people traveling, we also reviewed all the emails we sent in which none state 3 people. Agent requested you to send the email you got showing it was for 3 people. So make sure you do that, and our apologies for the confusion.