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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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I love how our flight very organized! And when they have changes of our flight schedule I always have an update on my my Email..
Complicado no me permite ingresar el número de booking que es de 8 dígitos y solo puedo colocar 6
Nice easy to use. Found great flight at a great price. Definitely will use again.
I think the app is easy to get through and the offers are not bad.
You're the best for reservations as I have experience with you website
Its easy to book and very quick to find flights. I like it a lot and it has helped me a ton.
Very pleased but wondering when can start using my points towards buying tickets..
So far so good this, but this is my first experience with this company
Just a little hassle choosing my seats and arranging for a wheelchair but it all worked out.
Good. Easy site to deal with. Reasonable price comparable to other places.
Great services! I'll do this again and again!
Thank you! My flight was easy to get!
I have not had to pay for each seat of a flight in the economy section before this trip. It ended up costing me almost $100 extra above the cost of the flight, hence making your fee more than I would have paid had i gone directly to the airline. I will not return to your website again.
Fine service, easy search tools, and quick and efficient response to queries.
Fast and easy.
Good attention to customers. Listen to customers requests.
When a Airlines does not and leads to cancellation still the pax suffer $200 for service charges which is very high in any štandard.
I guess your service was somewhat ok. Maybe I will recommend your service.
Great web page and prices, easy to find a good deal in your trip.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. Please ensure you are using the 6 digit airline ID number found on your email confirmation. The 8 digit number is your CheapOair booking number.