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The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
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Me gusto mucho la pagina, fue muy rapido y economico muchas gracias
Our confirmation of our flight was booked with two premium economy seats for both flights, and it has proven to not be correct. Still waiting for someone to respond in terms of fixing this problem. Our flight is tomorrow.
Great site easy to use. I will definitely be booking my trips here all the time.
Muy buenos y satisfecha con la información siempre hago mis reservas con ustedes.gracias
Excellent way to book anytime
Refunded is easy too when you need to
Excellent way to book anytime
Refunded is easy too when you need to
Search covered number times and airlines and
Prices were good
Ease and fast booking. Good price. Clear information. Nice.
Dependable and reliable! I have been buying my tickets from them for years.
Fast and easy with with great times and dates. Always lots of flights to chose from.
Awesome and convenient…. Easy to access and readable, thank you.
Good experience, the fact that you can compare the prices is good
Easy to book travel plans. Excellent prices. Checking in was smooth.
Issues with site fees are alot and had no alternative. This site is more or same as regular sites I honeslty only used due to needing an economy flight
Very easy place to find excellent deals, and I love it. I'll thinking to make more trips frequently
I'm trying to find my reservation number and it's only giving the booking number
The airline confirmation number is located on the email down by the flight details. It is usually 5-6 numbers and letters.
Thank you for your feedback. Customer service is available 24/7 on our online chat support link below:
https://www.cheapoair.ca/customersupport/ Click on "Live Help"
On the top right side on the page
I have immediate a faster results and options. Provides affordable options. I always have a wonderful experiences when reaching out to Cheapoair
Answer: I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.
Answer: Don't use them. Book through the airline. I paid to select my seats, then a week before my flight they put me and my companion in the middle seats in different rows!
Answer: Security may not be an issue but they can cheat you by hiding information you should know. I would suggest to not use them and their customer service personnel are also worst I have ever seen.
Answer: Provide the 8 digit booking number and what you need assistance with. Our apologies for the inconvenience
Answer: You can't and they will steal your money like what they did to me
Answer: Because they are scam, they just want to steal money from our pocket
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


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