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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very friendly system, fast, safe, good prices, consistent service
Easy to book, detailed info and honest service. Very prompt service. Most reasonable cost at the same time.
It was just OK; it was my first time. I used it via Skyscanner,
Thank you for making the experience user-friendly!
Great experience so far! Booking was an easy process and you had non-stop flights both ways at a cheaper price!
I like how it allows for flexible travel dates in its search for low fares
I'm happy booking my ticket with you and the future I will choose your company to book my ticket
Thanks
Fast and efficient booking last minute. I booked this ticket for a friend
This is a good service. Just wish the tickets were cheaper. Good
Fast and easy will recommend friends and family to CheapOair for traveling
This is the worst hotel that we've ever stayed at I have used CheapOair many times in the past and never had a problem I thought that it would be great to have a suite with a kitchen that is way I choose this hotel the room is in clean the bathroom is in need of repair the tv doesn't work the furniture is old and in need of replacement the desk clerk Chris was or has been very professional and he has been great but the room is unsatisfactory and will never send my money here again truthfully Mark Moser
I have had no problem with this site at all. Everything is good.
Good service. Great prices. Always enough information and well organized website and app.
This site is a rip off! I will NEVER use it again! The refund process is a mess!
Thank you for your feedback. We regret that it was not a satisfactory experience.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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