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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Ok thank you so much. Seems simple to use and so on so on. I like to travel with you
Excellent service, efficient very professional etc etc and more
Love Cheapoair! Always been easy transactions. Great prices!
Really great! Saved me $300 as opposed to the name sites. Etc.
The price is a bit high for off season ticket. But I alway buy my ticket through CheapOair.com. All of my luggage are covered carry-on and check inn with the purchase of the ticket
Easy to comprehend and follow. No problems. Satisfied. Very good
Easy and convenient to book. Usually have budget friendly prices
Easy access. Prices are reasonable if you shop before your travel dates.
Love it, it always have the right prices, and with the best boarding times
Needs to be more visible in other browsers, some content wasnt displaying in chrome
Awesome job, the agent is professional with the details step by step and explained every question asked.
The information is clearly understood and straightforward.
We Love Cheapo-Air! I am flexible and fly them all the time! If you can pick a range of days for travel it is the best way to go!
Thank you, your assistance was very much appreciated. I would recommend their service at any time.
More affordable prices and worked for my dates. Could I change my flight?
I buy a flight and then it changes and a I get a 5hr lay over. That is 100% unacceptable. You can call, press 1 for English and get someone who sounds like they have a mouth full of peanut butter so you get no where trying to fix anything.
Pleased so far and I appreciate you reaching out to ensure that I am still making this trip.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. When airlines make changes to their schedule we understand that it can be frustrating. Unfortunately this is an airline responsibility that we, as an agency, have no voice in. We regret any inconvenience.