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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very satisfied! The customer service agent arj is a very responsible person and very nice to the customer. He helped me a lot!
The only problem is rental cars are good prices, so there are huge costs in
Insurance
Los productos y servicios que oferta la empresa son excelentes y son de fácil acceso
El servicio me parece muy bueno porque es práctico y económico
Swift and easy process, cheapest way to book a flight in today's market.
Always have cheap flights love everything of your web thank you for all you do
Always have cheap flights love everything of your web thank you for all you do
Good follow-through from the Customer Care team before and during the trip,
I wish to have access on baggage so at the time of reservation I can just reserve and add my bags to pay everything at ones.
🙏great experience, I don't have any issues with the agent or so
It was easy to book flights and maybe choosing seating for price did not like. If it's group should be seated together
Very easy to use. I appreciate all the options I was offered and how promptly my flight was booked
On my last trip I was experiencing bad and I didn't prefer this Airlines because of delay and Bag policy
Very nice and patient. Your customer service rep was very helpful and friendly. She explained everything thoroughly and made my experience booking a 1st time enjoyable.
Never disappointed, fast and secure service, always the best options
I did not use the app I used a person so I can't review anything in the app that's a drawback.
Update also have issue with $50 gift card towards the next purchase IDK where that is I wasn't told to find it to be able to use it
I didn't realize that one of the flights on AA is non-changeable in any manner since it's a basic flight ticket. So I'm going to LOSE my RETURN FARE cuz I needed you to change my dates
This trip was one I had to do. End of life care for my brother. I live pay to pay. I was thankful for a great deal.
We've gotten good rates in a short amount of time with CheapOair.
I always have a good exprience using your services and your site is very user friendly
I paid for checked luggage, but the airline did not register this. So I had to pay again. However, the problem was that I was forced to change airlines and I didn't get a refund at all. This refund should have happened automatically and been reflected in my final ticket. I only noticed this because of the checked baggage fee. So check your invoice if you have changed airlines or flights.
1 Adult Ticket $167.66
Travel Protection (+ Add Now)
Baggage Service Fee $2.50
Baggage Protection $5.00
Checked Bags $69.00
Subtotal $244.16
Flight Total $244.16
I paid for checked bags, but Alaska didn't show it.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
It appears you booked the alternate date we offered due to the fare being cheaper, we did display it on the screen and you had to click it if you wanted it which it shows you did. If it is within the void period contact the sales office for further assistance.