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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Frustrated with times and connections, I had to change my dates to get what I wanted.
Booking flights, it was good prize shows you good connections with other airlines.
Numbers to check into airline does not work! Where is the confirmation code for the airline?!?!
Easy to get help. My first experience. I really do not like to have to add comments according to you requirements. My agent that helped was GREAt. This review is beginning to irritate me! Enough to not book with you again
For being my first time booking a trip
This site made it easy for me after looking into other options
Excellent reliable and safe am very optimistic to introduce any of my friends to this wonderful agents
Fast and easy the booking was uncomplicated i have always had a good experience with you all
Great experience and great ticket prices and easy to use website
Simple and easy to navigate, best deals, the services are faster when you are booking a flight
CheapOair's has the greatest deals
Simple and easy to navigate, best deals, the services are faster when you are booking a flight
Pricing is very competitive and website is friendly and convenient.
Last time I made mistake, change flight, the person very kind help me.
Love this site. So much better than using google. Easy navigation and quick response time.
Just great, keep up the good work, will make use of this service in the future...
Fast and easy website for booking. So excited for my siblings first vacation together
Toio many ads for the App Not user-friendly pages to read my itinerary.
I
I don't want to download your app.
Thank you for your feedback. We regret your experience was not satisfactory.
Very good very fast all my flights I book them with cheapoair
Too much add ons. Just not very impressed by the service and lies that people not from the United States told me. Will not use this company anymore.
Sorry to hear that please let us know what the agents advised so we can review the call and address it. Our apologies for the inconvenience,
Almost 500 bucks and you want MORE for a boarding pass? Extra to inhale exhale?
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We have reached out to this reviewer regarding their concern. Airline ID are 6 digit and can be found on your email confirmation. The 8 digit number is CheapOair's booking number. Our apologies for the confusion.