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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Great service we really appreciate it very well done I will
Use
Es una página confiable y tienen buenas atenciones buen servicio al cliente
A little lost, I entered my Promo Code "SEP24" but did not receive discount…
Please be so kind and allow me to receive the discount. 🙏🏼
Very Good, the last travel was good.
I will continue recommending.
Thank you!
It was a little bit confusing but over all good
I didn't get my flight number until confirmed and I was hoping it was the same flight. It was
Good and fast and reliable
I love them because they were introduced to me by a close friend whimuse them regularly
No problems, easy booking even though it's taking awhile to make payment changes.
Its easy using the app, very good, every time I look for something I find it
Everything went as expected. Thank you so much. It's appreciated
It was easier than Expedia and faster. I enjoyed how fast and easy to navigate it was definitely booking again soon.
You offered a first time buyer discount it o didn't get it. It was denied when I entered it.
I am thrilled! I found an amazing price for my tickets to Mexico!
Superb and the agent is very knowledgeable and helpful. I get a very satisfactory offer including the service.
Good very good price good quality of service and best customer friendly interface from the internet
Good excellent customer service super, whenever i have question always there to answer
I love cheap o air, the price is reasonable.
Great service and website is easy to navigate
Good prices and service every time I book flights! Never an issue.
Great service, great flight. Great staffs,
I like everything that provide services.
I buy tickets with my family, with seats together because my toddler has behavioral problems, and we need to travel together. Then you made changes on the flights, and in one of them, we lost the seat that we originally paid for. Now you are asking me to select a seat, and when I try to do that, you are trying to charge me with 100 dolars for a seat that we already buy from the beginning.
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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