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CheapOair

2.6

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CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Puerto Rico
2 reviews
0 helpful votes
Follow Ithzianeyshka M.
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Muy buenos, todo muy rápido
October 4, 2024

Muy buenos, todo muy rápido. Y los precios muy buenos...

Date of experience: September 24, 2024
Jamaica
1 review
0 helpful votes
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Great service as usual
October 4, 2024

Quick and efficient.cheapoair is always my preferred way to book

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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It was a great experience always is service excellent 24 hours online help

Date of experience: September 24, 2024
Florida
1 review
0 helpful votes
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So far so good!
October 4, 2024

So far so good! I haven't flown yet but if I have any issues, I'll let ya know.

Date of experience: September 24, 2024
Philippines
1 review
0 helpful votes
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I book all of my flights through here because of the vast flight options and convenient booking methods.

Date of experience: September 24, 2024
Singapore
1 review
0 helpful votes
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My trip starts on 30 Oct
October 4, 2024

My trip starts on 30 Oct. I hope all goes well.all went easy and without issues

Date of experience: September 24, 2024
Barbados
1 review
0 helpful votes
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Awesome
October 4, 2024

Excellent never had any problems always look forward to seeing your prices and schedules

Date of experience: September 24, 2024
South Carolina
1 review
0 helpful votes
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Easy to handle and understand
October 4, 2024

Easy to handle and understand. Really didn't take much time to book my flights.

Date of experience: September 24, 2024
Washington
1 review
0 helpful votes
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A sido agradable, seria buenonun poco mas de espuma...
October 4, 2024
Updated review

A sido agradable, seria buenonun poco mas de espuma en la silla no.mas

Date of experience: September 23, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback.


Como hagonpara las millas de vuelo
October 4, 2024
Previous review

Me gusta cuando uno queda en la si a para ver el exterior es una nota

Date of experience: September 23, 2024
California
1 review
0 helpful votes
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Unhappy with how the trip was planned - will go back to picking one airline and just flying strictly with them vs booking through here with multiple airlines and finding out there are hidden fees after I book.

Date of experience: September 23, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback.

California
1 review
0 helpful votes
Follow Terrence Y.
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So far so good
October 4, 2024

So far so good. My 1st time with CheapOair so I'm a little uneasy with the process. There are too many sites on the web with little traps and gotchas so I have to wait and see.

Date of experience: September 23, 2024
Canada
1 review
0 helpful votes
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I'm satisfied with the price despite booking too close to the departure date

Date of experience: September 23, 2024
Philippines
1 review
0 helpful votes
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I paid for selected seating $125. I did not get the seats i selected, the airline just assigned me anywhere. Why did I pay extra?

Date of experience: September 23, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback. Please contact our representatives so we may look into your concerns. Our apologies for the inconvenience.

India
1 review
0 helpful votes
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It was a great experience The booking was at the best prices and it was an extremely satisfying experience

Date of experience: September 23, 2024
Malaysia
1 review
0 helpful votes
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Always come through with the best support and timing. On the spot when needed

Date of experience: September 23, 2024
California
2 reviews
0 helpful votes
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October 4, 2024

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Date of experience: September 23, 2024
Nevada
1 review
0 helpful votes
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Have booked a few flights and has been an amazing experience

Date of experience: September 23, 2024
Florida
2 reviews
0 helpful votes
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So far so good
October 4, 2024

So far so good. It was relatively easy and fast. Id use this again in the future.

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
Follow Lina W.
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So far it ok the flight are not as cheap as it claim to be, they are normal rates

Date of experience: September 23, 2024
CustomerService C. CheapOair Rep
over a year old

Thank you for your feedback.

Nevada
1 review
0 helpful votes
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It was easy and fast
October 4, 2024

It was easy and fast. The price was great and when I called customer service I had a good experience.

Date of experience: September 23, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
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