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CheapOair Reviews Summary
The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
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Very Good 👍! Helpful! Easy to use and 💯I have been pleased 😀 each time I have used Cheapo air.com
Efficient service... keeps me informed and updated with my flight
My experience was good. It was a reasonable price with also a quick service provided.
Great experience easy to use, and navigating through the the process was great
Great and fast to use and they called me as well which I appreciate.
But I over came it and decided to give it a second chance so let's see again
Price of checked bags is higher with live person should've done myself
Cancelled the trip because last name spelled incorrectly. Within 10 min of booking. 150
This is being reviewed.
I love the fact that you are shown alternative dates with cheaper options.
It is always easy and fast and reliable. I always use CheapOair for my bookings
Good deal and airport close to me
Was great to found a cheap fare
Reliable on time not the preferred airline to travel but will give another chance to prove me wrong
Always on time and good service. I love cheapoair! Will still use for future trips
Good and friendly app also I did find the flight that we where looking, the only thing is that my billing it wasn't the same as the price on the application.
Good and friendly app also I did find the flight that we where looking
Everything is ok. So far no problem. The price was ok. The only problem I had I didn't have the choice of a wheel chair
I'm had positive and less than positive experiences. Overall, satisfied. Things happen and sometime it's not able to be helped. I feel they have always done what they can to help
Please call me I will Explain & Tell you my Experience. I had a Photo copy for that SCAM. Your Staff Promises to Call Back. Over Three Month & three Week No one Call me
Thank you for your feedback. We have reached out to this reviewer regarding their concern.
I always get good prices and I hope to get deals.
I hope to get first class deals.
I hope to get deals one day!
I like working with CheapOair. Great!
From the business
Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We are happy to learn it was a satisfactory experience. We look forward to assisting with your future travel needs.