Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CheapOair

CheapOair

2.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CheapOair?
grey stargrey stargrey stargrey stargrey star

CheapOair Reviews Summary

The company has established a strong reputation for its user-friendly platform and competitive pricing, with many customers praising the efficiency of the booking process and the helpfulness of customer service representatives. However, some concerns have been raised regarding communication issues, particularly related to flight changes and refunds, leading to frustration among users. While the majority of feedback highlights a positive experience, instances of delayed support and difficulties in correcting booking errors suggest areas for improvement. Overall, the company is viewed as a reliable option for budget-conscious travelers, yet it must enhance its customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

service
2,784
value
3,012
shipping
2,768
returns
323
quality
3,086
This company does not typically respond to reviews

Instant Feedback

231,378 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Kaylee X.
Unfollow Kaylee X.
Share Review
Report Review

So far my experience has been Good
October 9, 2024

So far my experience has been Good. Fast and easy…….thank you

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
Follow Sandra G.
Unfollow Sandra G.
Share Review
Report Review

Great customer service
October 8, 2024

Great customer service. Lower price. Easy to buy the tickets

Date of experience: September 28, 2024
Minnesota
1 review
0 helpful votes
Follow Sei E.
Unfollow Sei E.
Share Review
Report Review

I always go with cheapo air
October 8, 2024

I always go with cheapo air. So I love it very much and will go again.

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
Follow Vielka E.
Unfollow Vielka E.
Share Review
Report Review

The Best
October 8, 2024

They help you in every way possible they go beyond to help you

Date of experience: September 28, 2024
New Jersey
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Share Review
Report Review

Reservations
October 8, 2024

Quick and caring. Just that there seemed a delay in liasing with the airline office at the airport (Newark)

Date of experience: September 28, 2024
Togo
1 review
0 helpful votes
Follow Rufus P.
Unfollow Rufus P.
Share Review
Report Review

I will use one word to describe my experience MAGNIFICENT! Ranging from customer services to the constant reminder about your flight schedule are all awesome.

Date of experience: September 28, 2024
Illinois
1 review
0 helpful votes
Follow Sade E.
Unfollow Sade E.
Share Review
Report Review

No issues
October 8, 2024

No issues navigating the site. It's easy to use verses the other.

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
Follow Rebecca D.
Unfollow Rebecca D.
Share Review
Report Review

Changes to Flight
October 8, 2024

Super pleased with notifications for changes. It is concerning when you get the email you have to work through you because that seems complicated, but when the airline is willing to work with you it helps a great deal with the frustration of changes to flight. Your notifications help with this process.

Date of experience: September 28, 2024
DO
1 review
0 helpful votes
Follow Johnson X.
Unfollow Johnson X.
Share Review
Report Review

Cool service and deal, more than better and the best in the market

Date of experience: September 28, 2024
Colorado
1 review
0 helpful votes
Follow Linda P.
Unfollow Linda P.
Share Review
Report Review

HAPPY
October 8, 2024

You make it easy for an older person like me. I do appreciate your service. Thank you.

Date of experience: September 28, 2024
New Jersey
1 review
0 helpful votes
Follow Angela Y.
Unfollow Angela Y.
Share Review
Report Review

I don't know
October 8, 2024

Okay job for me leave me alone.
The products and services are good.

Date of experience: September 28, 2024
California
2 reviews
0 helpful votes
Follow Willie I.
Unfollow Willie I.
Share Review
Report Review

Accurate
October 8, 2024

Quoted me the best available when some of the other search engines didn't even show the flight I booked.

Date of experience: September 28, 2024
California
1 review
0 helpful votes
Follow Vanessa C.
Unfollow Vanessa C.
Share Review
Report Review

Booked flight with luftansa I paid for refund insurance lost my money when last minute I had to leave Germany no agents would answer my call and decided to book another flight I lost my money

Date of experience: September 28, 2024
Sierra Leone
1 review
0 helpful votes
Follow Babatomiwa Q.
Unfollow Babatomiwa Q.
Share Review
Report Review

Excellent services
October 8, 2024

Excellent services. Very accommodating staff online discussions

Date of experience: September 28, 2024
North Carolina
1 review
0 helpful votes
Follow Catherine N.
Unfollow Catherine N.
Share Review
Report Review

So easy
October 8, 2024

No fluff, just easy booking
I always check this booking app first

Date of experience: September 28, 2024
Florida
1 review
0 helpful votes
Follow Howard Z.
Unfollow Howard Z.
Share Review
Report Review

I like the service they are very helpful and help me out of a jam one day with finding another flight I couldn't find for my family

Date of experience: September 28, 2024
Colombia
1 review
0 helpful votes
Follow Fernando F.
Unfollow Fernando F.
Share Review
Report Review

M
October 8, 2024

Easy...simple...excellent!...strongly recommend cheapoair!

Date of experience: September 28, 2024
Virginia
2 reviews
0 helpful votes
Follow Donald Z.
Unfollow Donald Z.
Share Review
Report Review

Flight adjustment
October 8, 2024

Easy to adjust my flight schedule from American Airlines. Thank You.

Date of experience: September 28, 2024
New York
1 review
0 helpful votes
Follow Jose B.
Unfollow Jose B.
Share Review
Report Review

Excelente bueno perfecto y sobretodo bien confiable y mucho masssssss

Date of experience: September 28, 2024
Puerto Rico
1 review
0 helpful votes
Follow Luz H.
Unfollow Luz H.
Share Review
Report Review

It was easy to find what I was looking for because you had variety of products.and good prices

Thank you

Date of experience: September 28, 2024

From the business

Customer Reviews: http://www.cheapoair.com/travel/travel_resources/clienttestimonials.asp Sign up for the latest deals: http://newsletter.cheapoair.com/ FAQS: http://faq.cheapoair.com/ LIVE CHAT: http://faq.cheapoair.com/


cheapoair.com
Founded in 2006
New York, NY
+209
See all photos